Access Vaughan, at your service

Reach the City’s customer service representatives at 905-832-2281 or accessvaughan@vaughan.ca


Do you have a question about a City service? Want to report a municipal issue? Looking for more information about a Vaughan program? Access Vaughan is here to help. The City’s contact centre is standing by, ready to respond to all resident inquiries. 

Residents looking to get in touch with Access Vaughan can do so by:

Stormwater pond safety

The City reminds residents where to skate safely this winter
  
With the winter season underway, ponds are beginning to freeze. The City of Vaughan is reminding citizens that stormwater management ponds are not designed or intended for recreational use such as skating or sledding – no activities on the ice are safe.
 
The City maintains more than 150 stormwater ponds – human-made infrastructure built to gather rainfall and surface water runoff.

Back to school with VPL

Vaughan Public Libraries offers programs, tools and databases to support all levels of study


Attention students: Vaughan Public Libraries (VPL) is here to help you ace your school year. Whether you are taking online courses, pursuing advanced studies or learning in a virtual classroom, VPL has digital learning resources and educational support services at your disposal. Tools are available for students at any age and skill level. 

City Hall Connects is coming to Vaughan mailboxes!

The City’s official newsletter highlights services, upcoming projects, feedback opportunities and more


Want to keep up to date on what’s happening in your community? The winter edition of Vaughan’s official newsletter, City Hall Connects, is hitting nearly 115,000 mailboxes next week. This hardcopy publication is designed to keep residents and businesses up to date on the City of Vaughan's projects, services and more.

Subscribe to