Accessibility Feedback

The City of Vaughan is committed to treating all people in a way that allows them to maintain their dignity and independence.

Help us understand the barriers people face when accessing the City’s services. There are several ways to provide your feedback:

 

1. Fill out an Accessibility Feedback Form

Submit your feedback using our online Accessibility Feedback Form.

 

COMPLETE THE FORM

2. Phone

Call Service Vaughan from Monday to Friday between 8:30 a.m. and 7:30 p.m.

 

  • Phone: 905-832-2281
  • TTY: 1-866-543-0545
  • North American toll free: 1-844-832-2112

 

The City of Vaughan can help you complete the online Accessibility Feedback Form during operating hours. If you would like an interpreter, please inform the Client Service Representative.

 

3. Email

Fill out the Accessibility Feedback Form (PDF) and email it to accessibility@vaughan.ca. 

 

4. Mail

Fill out the Accessibility Feedback Form (PDF) and mail it to:

 

Strategic Initiatives Portfolio – Inclusion and Community Outreach
Vaughan City Hall
2141 Major Mackenzie Dr.
Vaughan, ON L6A 1T1

 

Frequently asked questions