2028 Waste Collection Contract

Help shape the next decade of waste collection.

a waste collector holding a blue box

The City of Vaughan manages the curbside collection of organics, recycling, garbage, leaf and yard waste, and appliance and large metal items, all picked up by the City’s contractor, Miller Waste Systems.


The City’s current waste collection contract is nearing its end, so we’re actively preparing for the next one, taking effect in 2028 – and we want to hear from you!


Your feedback is crucial for shaping the future of waste management services in Vaughan. There are several ways you can get involved and have your say:


1. Read the participation guide (PDF)

We have a comprehensive participation guide (PDF) that includes insights into the waste collection contract's significance, information about key topics and issues that are open for discussion, an outline of the consultation timeline and more. This guide was created to ensure you, a valued member of the community, have all the background information and tools you need to meaningfully engage and contribute to the conversation.


2. Answer a telephone survey

Starting Monday, Oct. 2, Forum Research will conduct up to 500 random telephone surveys among Vaughan residents on behalf of the City. If you are randomly selected, you’re encouraged to participate in this important questionnaire, as public input is a key driver for decision-making. 


The calls will be placed between 5 p.m. and 9 p.m. Monday to Friday and between 10 a.m. and 6 p.m. on the weekends. It will take between five to eight minutes to complete the survey. If you do not receive a call, don’t worry! You can take the online survey.


3. Complete an online survey

The online survey will be available from Monday, Oct. 2 to Tuesday, Dec. 12. The survey will take approximately 10 to 20 minutes to complete.


Your comments are welcome on a number of key topics and issues, including:

  • your satisfaction with current solid waste services levels and programs.
  • whether the City should expand or scale back certain programs.
  • how you access important waste-related information.


Data from the telephone and online surveys will be compiled and analyzed, and a report will be published on this webpage detailing what we heard.


4. Join a live discussion

You’re invited to be part of dynamic live discussions focused on several important topics:


5. Join a focus group

The City will host two virtual open-invitation focus groups with members of the public to understand your perspectives on several waste-related topics. 


Date: Thursday, Nov. 9

Time: 7 p.m. to 8:30 p.m.

Location: Online via Zoom (meeting link to be provided prior to event date)


Date: Monday, Nov. 13

Time: 7 p.m. to 8:30 p.m.

Location: Online via Zoom (meeting link to be provided prior to event date)


Register today to save your spot!


6. Visit an open house

We’re hosting five family-friendly open houses in November across Vaughan, one in each ward. Come and speak with a Solid Waste Management team member to learn more about the next decade of waste collection and enjoy refreshments and waste-related games for kids!


You can register to save your spot or drop by during any of the following dates:


Ward 1

Date: Tuesday, Nov. 14

Time: 6 p.m. to 8 p.m.

Location: Maple Community Centre – Activity Room 1 (10190 Keele St.)


Ward 2

Date: Monday, Nov. 27

Time: 6 p.m. to 8 p.m.

Location: Al Palladini Community Centre – Activity Room 1 (9201 Islington Ave.)


Ward 3

Date: Wednesday, Nov. 15

Time: 6 p.m. to 8 p.m.

Location: Chancellor Community Centre – Activity Room 4 (350 Ansley Grove Rd.)


Ward 4

Date: Thursday, Nov. 16

Time: 6 p.m. to 8 p.m.

Location: North Thornhill Community Centre – Activity Room B (300 Pleasant Ridge Ave.)


Ward 5

Date: Wednesday, Nov. 22

Time: 6 p.m. to 8 p.m.

Location: Dufferin Clark Community Centre – Activity Room 1 (1441 Clark Ave. W.)


Your input is valuable and will help shape the future of Vaughan's municipal waste management services, ensuring recommendations and decisions align with the community’s diverse needs.


The City is committed to delivering Service Excellence, ensuring residents continue to enjoy a high quality of life with waste collection services that are second to none.