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Rates and Billing Information
Rates and Billing Information
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For information on understanding your water bill, payment options and billing information, please visit the
Alectra Utilities
website or call 905-417-6900.
Alectra is also responsible for the following services:
Creating a new water account or modifying an existing account
Final reads for closing dates
Water Certificates
Water meter removal
Water meter reads and inquiries
The City of Vaughan charges for both water and wastewater services. These charges are billed by Alectra, on
behalf of
the City of Vaughan and appear on your hydro bill.
Vaughan’s water and wastewater rates cover the costs to:
deliver safe, clean water to homes and businesses
collect wastewater for treatment
take approximately 2,000 water samples every year to ensure safe drinking water
develop leak-detection, inflow and infiltration programs
manage infrastructure
provide customer support to residents
Water and Wastewater Rates (effective April 1, 2018)
2018 Water Rate (per m3)
$1.8858
Water minimum invoice charge per month
(
By-Law
017-2018
)
$17 per month or 10.1281 m3 per month, whichever is less starting on April 1, 2018
2018 Wastewater Rate (per m3)
$2.2709
Wastewater minimum invoice charge per month (
By-Law 016-2018
)
$23 per month or 10.1281 m3 per month, whichever is less starting on April 1, 2018
2018 Combined Water/Wastewater Rate
(per m3)
$4.1567
Rate p
ercentage increase from prior year
9.9%
Remember:
1 m3 = 1,000 litres
1 m3 = 264.172 gallons
1 gallon = 3.78541 litres
Stormwater Charge
Beginning in June 2017, the
stormwater
charge will appear as a separate item on your utility bill once a year.
Property Type
Criteria
2018 Charge
Non-Residential (small)
<1 acre
$43.93
Non-Residential (medium)
1-10 acres
$1,134.91
Non-Residential (large)
>10 acres
$17,333.47
Non-Residential (large, rural)
>10 acres and outside of the urban boundary defined by the Vaughan Official Plan
$10,207.47
Agricultural/Vacant
$613.26
Residential (Low Density)
$49.20
Residential (Medium Density)
$32.08
Residential (High Density)
$192.83
Contact Information
Environmental Services Department
Phone:
905-832-2281
Fax:
905-303-2005
Email:
accessvaughan@vaughan.ca
Location:
Joint Operations Centre
2800 Rutherford Rd.
Vaughan, ON
L4K 2N9
Related Links
Frequently Asked Questions
Water Division Homepage
Water Conservation and Leak Detection
Additional Resources
Drip Calculator
Online tool to estimate water waste and learn how much water you could be saving
Wastewater Rates and Service Fees By-law 016-2018
Water Rates and Service Fees By-law 017-2018
Water Usage Calculator
How much water do I use? How do I compare? How can I conserve?
Water Wise Brochure
A guide for understanding residential water usage and detecting common household leaks
Water Is Brochure
How Your Water Dollars Are Invested in Vaughan
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