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Home > Services > Residential Services > Water Services > Rates and Billing Information
Rates and Billing Information
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​For information on understanding your water bill, payment options and billing information, please visit the Alectra Utilities website or call 905-417-6900. 
 
Alectra is also responsible for the following services:  
  • Creating a new water account or modifying an existing account
  • Final reads for closing dates
  • Water Certificates
  • Water meter removal
  • Water meter reads and inquiries
The City of Vaughan charges for both water and wastewater services. These charges are billed by Alectra, on behalf of the City of Vaughan and appear on your hydro bill.
 
Vaughan’s water and wastewater rates cover the costs to:
  • deliver safe, clean water to homes and businesses
  • collect wastewater for treatment
  • take approximately 2,000 water samples every year to ensure safe drinking water
  • develop leak-detection, inflow and infiltration programs
  • manage infrastructure
  • provide customer support to residents

 Water Rates (effective April 1, 2018)

 2018 Water Rate (per m3)
 $1.8858
 2018 Wastewater Rate (per m3)
$2.2709
 2018 Combined Water/Wastewater Rate
(per m3)
$4.1567
​Percentage increase over 2017 Water/ Wastewater Rates 9.9%​
 
 Remember:
  • 1 m3 = 1,000 litres
  • 1 m3 = 264.172 gallons
  • 1 gallon = 3.78541 litres

 

 

Stormwater Charge

Beginning in June 2017, the stormwater charge will appear as a separate item on your utility bill once a year.
  
Property Type
Criteria
2018 Charge
Non-Residential (small)
<1 acre
$43.93
Non-Residential (medium)
1-10 acres
$1,134.91
Non-Residential (large)
>10 acres
$17,333.47
Non-Residential (large, rural)
>10 acres and outside of the urban boundary defined by the Vaughan Official Plan
$10,207.47
 
 
 
Agricultural/Vacant
 
$613.26
 
 
 
Residential (Low Density)
 
$49.20
Residential (Medium Density)
 
$32.08
Residential (High Density)
 
$192.83
 
 
 
 

 Contact Information

 

Environmental Services Department
 

Phone:
905-832-2281
 
Fax:
905-303-2005
 
Email:
accessvaughan@vaughan.ca 
 
Location:
Joint Operations Centre
2800 Rutherford Rd.
Vaughan, ON
L4K 2N9 
 

 Related Links

 
  • Frequently Asked Questions
  • Water Division Homepage
  • Water Conservation and Leak Detection
 

 Additional Resources

 
  • Drip Calculator
    Online tool to estimate water waste and learn how much water you could be saving
  • Wastewater Rates and Service Fees By-law 016-2018
  • Water Rates and Service Fees By-law 017-2018
  • Water Usage Calculator
    How much water do I use? How do I compare? How can I conserve?
  • Water Wise Brochure
    A guide for understanding residential water usage and detecting common household leaks
  • Water Is Brochure
    How Your Water Dollars Are Invested in Vaughan
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