Have you noticed a round metal plate approximately 10 centimetres in diameter located on your front lawn, driveway or sidewalk? That’s a curb box – also known as a water service valve – which is owned and operated by the City of Vaughan and controls the water running to a home or building from the City’s watermain. This is in addition to the water service valve residents have in their homes.

The City of Vaughan recognizes the importance of protecting citizens from the global COVID-19 pandemic while also continuing to move the city forward. Supporting this direction, electronic participation for Committee of the Whole, Council and task force meetings will continue this month.

Have a question about a service in Vaughan? Want to report an issue? Looking for an update on the City’s COVID-19 response efforts? Access Vaughan is standing by with Citizen Service Representatives ready to respond to all citizen inquiries. Reach the City’s contact centre by phone at 905-832-2281 (toll-free: 1-844-832-2112) or email at accessvaughan@vaughan.ca.