Support

Below you will find a list of how-to instructions to help you create your own vaughan.ca account, log in, and provide assistance with several other account related functions that will enable you to sign up for email alerts. 

 

Vaughan.ca Account Help

Expand each section below for more information.

Answer

1. To register a new account, click the Log in button at the top of the page:

 

 

2. Click Sign up now in the middle of the page:

3. Enter your email address and press Send verification code:

 

4. You will receive an email titled "City of Vaughan - B2C account email verification code". If you do not see this email in your inbox, please be sure to check your junk/spam folders. Copy the verification code provided in the email and paste it in the verification box, then press Verify code:

 

5. If the code was entered correctly before expiring, it will be validated and you can continue to the next steps. Otherwise, you will have to request a new code by pressing Send new code. Once validated, fill in your password following the requirements provided, along with other optional account information and press Create:

 

6. Your account is now created and you will be logged in and automatically taken back to the Home Page. 

 

Answer

1. From anywhere on the website, you can log into your account by clicking the Log in button near the top right corner: