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CONTACT CENTRE
​Contact ​Email ​Phone Number ​TTY
​Access Vaughan
​accessvaughan@vaughan.ca ​905-832-2281 ​1-866-543-0545

​Service Vaughan
(Submit a request for 
help with City services)

​Website: vaughan.ca/ServiceVaughan ​905-832-2281 ​
​Submit a compliment or complaint ​ ​ ​
 
​MAYOR AND MEMBERS OF COUNCIL
​Contact ​Email ​Phone Number ​Fax Number
Mayor
Maurizio Bevilacqua
maurizio.bevilacqua@vaughan.ca 905-832-2281
ext. 8888
905-832-8538
Deputy Mayor, Local and Regional Councillor
Mario Ferri
mario.ferri@vaughan.ca 905-832-2281
ext. 8999
905-832-8538
Regional Councillor
Gino Rosati
gino.rosati@vaughan.ca 905-832-2281
ext. 8441
905-832-8538
​Regional Councillor
Linda D. Jackson
​linda.jackson@vaughan.ca ​905-832-2281
ext. 8085
​905-832-8538
Ward 1 Councillor
Marilyn Iafrate
marilyn.iafrate@vaughan.ca 905-832-2281
ext. 8344
905-832-8538
Ward 2 Councillor
Tony Carella
tony.carella@vaughan.ca 905-832-2281
ext. 8386
905-832-8538
Ward 3 Councillor
Rosanna DeFrancesca
rosanna.defrancesca@vaughan.ca 905-832-2281
ext. 8339
905-832-8538
Ward 4 Councillor
Sandra Yeung Racco
sandra.racco@vaughan.ca 905-832-2281
ext. 8342
905-832-8538
Ward 5 Councillor
Alan Shefman
alan.shefman@vaughan.ca 905-832-2281
ext. 8349
905-832-8538
​Mayor and Council Offices ​council@vaughan.ca ​905-832-2281 ​905-832-8538
 
​INTERNAL AUDIT
​Contact ​Email ​Phone Number ​Fax Number
Internal Audit
internal.audit@vaughan.ca 905-832-2281
 
​INTEGRITY COMMISSIONER and LOBBYIST REGISTRAR
​Contact ​Email ​Phone Number ​Fax Number
Integrity Commissioner
integrity.commissioner@vaughan.ca
905-832-2281
 
​Lobbyist Registrar ​lobbyistregistry@vaughan.ca ​905-832-2281
 
​OFFICE OF THE CITY MANAGER
​Contact ​Email ​Phone Number ​Fax Number
​City Manager ​ ​905-832-2281 ​
Corporate and Strategic
Communications 
​corpcomm@vaughan.ca ​905-832-2281 ​
Economic and Cultural
Development
ecd@vaughan.ca

905-832-8526
Toll free:
1-844-832-2112

905-832-6248
 
​ADMINISTRATIVE SERVICES AND CITY SOLICITOR
​Contact ​Email ​Phone Number ​Fax Number
Legal Services 905-832-2281
​Office of the City Clerk ​clerks@vaughan.ca ​905-832-2281 ​905-832-8535
 
COMMUNITY SERVICES
​Contact ​Email ​Phone Number ​Fax Number
​By-law and Compliance, Licensing and Permit Services ​bylaw@vaughan.ca ​905-832-2281 ​905-832-8549
Recreation Services recCSD@vaughan.ca 905-832-8500 905-832-8550
Vaughan Fire and Rescue Service
firerescue@vaughan.ca 905-832-8506
TTY:
1-866-543-0545
905-832-8593
 
​CORPORATE SERVICES, CITY TREASURER AND CHIEF FINANCIAL OFFICER​
​Contact ​Email ​Phone Number ​Fax Number
​Financial Planning and Development Finance and
Deputy City Treasurer
​budgeting@vaughan.ca ​905-832-2281 ​905-303-2057
Financial Services and
Deputy City Treasurer
  905-832-2281 905-832-8566
​Property Tax Office ​ ​905-832-8502 ​905-832-8566
​Accounting Services ​ ​905-832-2281 ​905-832-8509
​Procurement Services ​ ​905-832-8555 ​905-832-8522
​Office of the Chief
Human Resources Officer
​humanresources@​vaughan.ca ​​905-832-2281 ​905-832-8575
​Office of the Chief
Information Officer
​officecio@vaughan.ca ​905-832-8556 ​905-832-8568
 
​ ​​INFRASTRUCTURE DEVELOPMENT
​Contact ​Email ​Phone Number ​Fax Number
​Facility Management ​facilityservices@vaughan.ca ​905-832-8560 ​905-303-2007
​​Infrastructure Planning and Corporate Asset Management ​ipcam@vaughan.ca ​905-832-2281 ​
​​Infrastructure Delivery ​infrastructure.delivery@vaughan.ca ​ ​
​Parks Delivery ​ ​905-832-2281 ​
Real Estate ​QRealEstate@vaughan.ca ​905-832-2281 ​905-832-8575

 

​PLANNING AND GROWTH MANAGEMENT
​Contact ​Email ​Phone Number ​Fax Number
​Building Standards ​buildingstandards@vaughan.ca ​905-832-8510 ​905-832-8558
Development Engineering developmentengineering
@vaughan.ca
905-832-2281
Development Planning developmentplanning@vaughan.ca 905-832-2281 905-832-6080
Parks Planning parksplanning@vaughan.ca 905-303-2069 905-303-2068
Policy Planning and Environmental Sustainability environment@vaughan.ca 905-832-2281
​Vaughan Metropolitan Centre Program ​christina.bruce@vaughan.ca ​905-832-2281 ​
 
​PUBLIC WORKS
​Contact ​Email ​Phone Number ​Fax Number
​Environmental Services ​accessvaughan@vaughan.ca  905-832-2281 ​
​Parks, Forestry and
Horticulture Operations
parks@vaughan.ca ​905-832-2281 ​905-303-2008
​Transportation and Fleet Management Services ​fleet@vaughan.ca ​905-832-2281 ​905-303-2017
 
OFFICE OF TRANSFORMATION AND STRATEGY
​Contact ​Email ​Phone Number ​Fax Number
Office of Transformation and Strategy ​ ​905-832-2281 ​
  
​VAUGHAN COMMUNITY CENTRES
​Community Centre ​Phone Number ​Fax Number
Al Palladini Community Centre 905-832-8564 905-851-6923
Chancellor Community Centre   905-832-8620 905-265-0100
Dufferin Clark Community Centre   905-832-8554 905-660-5177
Father E. Bulfon Community Centre   905-879-8732 905-832-8594
Garnet A. Williams Community Centre   905-832-8552 905-881-0692
Maple Community Centre   905-832-2377 905-832-6726
North Thornhill Community Centre   905-832-8540 905-832-8569
Rosemount Community Centre   905-832-8552 905-709-4148
​Vellore Village Community Centre ​905-832-8544 ​905-653-7166
Woodbridge Pool and Memorial Arena   905-832-8576 905-851-6760

 

​VAUGHAN PUBLIC LIBRARIES ​ ​
​Library ​Phone Number ​Fax Number
Vaughan Public Libraries Administration   905-653-READ (7323) 905-709-1530
Ansley Grove Library    905-653-READ (7323) 905-856-6151
Bathurst Clark Resource Library   905-653-READ (7323) 905-709-1099
​Civic Centre Resource Library ​ 905-653-READ (7323) ​905-832-8527
Dufferin Clark Library   905-653-READ (7323) 905-660-7202
Kleinburg Library   905-653-READ (7323) 905-893-2736
Maple Library   905-653-READ (7323) 905-832-4971
Pierre Berton Resource Library   905-653-READ (7323) 905-856-5902
​Pleasant Ridge Library ​ ​905-653-READ (7323) ​905-709-1099
​Vellore Village Library ​905-653-READ (7323) ​
Woodbridge Library   905-653-READ (7323) 905-851-2322

 

​YORK REGION ​
Contact ​Email ​Phone Number ​TTY
​Access York accessyork@york.ca 1-877-464-9675 ​1-866-512-6288
Regional Departments
and Services
​york.ca ​ ​
 
​YORK REGION TRANSIT ​
Contact ​Email ​Phone Number ​Toll-free
​Transit (main contact) ​transitinfo@york.ca ​905-762-2100 ​1-866-668-3978
​Mobility Plus ​mobilityplusfeedback@york.ca ​905-762-2112 ​1-866-744-1119

 

​ALECTRA UTILITIES INC. (Formerly PowerStream Inc.)
​Alectra Utilities Inc.  ​1-877-963-6900 - This number can also be used to report an outage. ​ ​
​Email ​customerservice@alectrautilities.com
Ontario One Call
"Call or Click Before
You Dig"

1-800-400-2255 or ON1call.com


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 Contact Information

 

Primary Mailing Address:
Vaughan City Hall 
2141 Major Mackenzie Dr.
Vaughan, ON  L6A 1T1

General Business Hours:
Monday to Friday: 8:30 a.m. to  4:30 p.m.

Cashiering Services:
Monday to Friday: 8:30 a.m. to  4:30 p.m.

Access Vaughan:
Contact centre: 905-832-2281
Automated attendant: 905-832-8585
North American toll-free: 1-844-832-2112

General Directions:
From the west:
Take Highway 400 north and exit at Major Mackenzie Drive. Travel east past Keele Street to Vaughan City Hall, 2141 Major Mackenzie Dr.

From the east: 
Take Don Valley Parkway Highway 404 north and exit at Major Mackenzie Drive. Travel west past Dufferin Street to Vaughan City Hall, 2141 Major Mackenzie Dr.

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