Series of icons


The City of Vaughan is committed to treating all people in a way that allows them to maintain their dignity and independence. The City believes in integration and fair access for residents, visitors and employees with visible or non-visible disabilities.

The City promises to meet the needs of people with disabilities in a timely manner by preventing and removing barriers to accessibility, and supporting the goals of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Share your accessibility story


Have you ever experienced some form of barrier that prevented you from doing everyday-life tasks, like carrying out work or household responsibilities, or engaging in social activities?


Share your accessibility story to help create a more inclusive city.



Your feedback will help create the 2023-2027 Multi-year Accessibility Plan.


Contact Information


Office of the Chief Human Resources Officer – Accessibility


Phone: 905-832-2281

Fax: 905-832-8575



Vaughan City Hall, Level 100
2141 Major Mackenzie Dr.
Vaughan, ON  L6A 1T1


Accessible formats or communication supports are available upon request.