New Homeowners

New homeowners of homes purchased from a builder (excludes custom-built homes and condo townhomes that pay property maintenance fees to a property manager), may contact Access Vaughan at 905-832-2281 to have their prepaid items delivered to their home: two blue boxes, one green bin and one kitchen container. Residents must provide identification and their Tarion Agreement.

Resale homes not purchased from a builder

Residents purchasing a resale home where no blue box, green bin and kitchen container was left behind from the previous owner, must purchase new bins for their home. Items and options are listed below.

Item	How to exchange City bins and purchase tags	Price and payment options
Blue Box (83 litre)	Call Access Vaughan at 905-832-2281 or email accessvaughan@vaughan.ca to book an appointment for exchange and delivery.	Due to the closure of City facilities, the City is not currently selling new blue boxes.   Blue boxes are available for purchase at most home improvement stores.   Waste containers purchased at stores must be similar to those provided by the City.
Large Blue Box (121 litre)	​Call Access Vaughan at 905-832-2281 or email accessvaughan@vaughan.ca to book an appointment for exchange and delivery.	Due to the closure of City facilities, the City is not currently selling blue boxes.   Blue boxes are available for purchase at most home improvement stores.   Waste containers purchased at stores must be similar to those provided by the City. .
Green Bin (46.5 litre)	​Call Access Vaughan at 905-832-2281 or email accessvaughan@vaughan.ca to book an appointment for exchange and delivery.	Due to the closure of City facilities, the City is not currently selling new green bins.   Green bins are available for purchase at most home improvment stores.   Waste containers purchased at stores must be similar to those provided by the City.
Kitchen container	​Call Access Vaughan at 905-832-2281 or email accessvaughan@vaughan.ca to book an appointment for exchange and delivery.	Due to the closure of City facilities, the City is not currently selling new kitchen containers.   Kitchen containers are available for purchase at most home improvment stores.   Waste containers purchased at stores must be similar to those provided by the City.
Garbage tags	Call Access Vaughan at 905-832-2281 to purchase your garbage tags. Garbage tags will be mailed out via Canada Post.	$20 each sheet, 10 tags per sheet   Accepted payment methods: cash, cheque, Visa, MasterCard, American Express.     Individual tags are not sold. Prices are subject to change. All sales are final. Taxes are included.
Backyard composter		Due to the closure of City facilities, the City is not currently selling backyard composters.
Garbage bin            No sales or replacements available	Please purchase at any retail location that sells garbage bins. Ensure the bins are the appropriate size, according to the waste set out requirements.	N/A

Refund policy

The City does not issue refunds for green bins, blue boxes, garbage tags, backyard composters or kitchen containers. Refer to our Refund Policy (PDF) for more information.

Replacements

• No-charge replacements are only provided for damaged, City-issued green bins, blue boxes and kitchen containers. Note: City of Vaughan logo must be present on the bin to be eligible for a free exchange.
• These no-charge replacements are only available through calling Access Vaughan at 905-832-2281 to book an exchange/delivery date.
• Residents must leave their damaged green bin, blue box or kitchen container near their front door by 7:00am on the day of their scheduled exchange. Please ensure the container is clean and empty.
• The City does not replace lost or stolen green bins, blue boxes or kitchen containers.
• The City does not replace damaged green bins or blue boxes from other municipalities or retail outlets.