2022 Citizen Survey

The Citizen Survey gathers input from residents on quality of life, delivery of City services, value for tax dollars, community engagement and communications, among other things.

In November and December 2022, Forum Research conducted approximately 800 telephone surveys on behalf of the City. This is an important questionnaire, as public input is a key driver for decision-making. 

View the 2022 Citizen Survey results presentation (PDF).

Read the 2022 Citizen Survey Council report (PDF)


2022 Citizen Survey Results

  • 94% are satisfied with the quality of life in Vaughan
  • 88% overall satisfaction with services
  • 88% believe they receive good value for their tax dollars
  • 87% satisfaction with service delivery
  • 84% satisfaction with accessibility of services

Satisfaction with Individual Services

  • 99% are satisfied with fire services
  • 96% are satisfied with local public libraries
  • 92% are satisfied with off-road multi-use/nature trails
  • 92% are satisfied with recreation and fitness programs
  • 90% are satisfied with recreation and fitness facilities
  • 90% are satisfied with arts and culture
  • 89% are satisfied with garbage, recycling, organics and yard waste collection
  • 88% are satisfied with online services