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Service Vaughan
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Complete an online request or report an issue with a City service, 24 hours a day, seven days a week. Please note, multiple accounts may be required to report or access services.

More information on the online service may be found by clicking on the information buttonnext to each listing. 

Animals banner


Adopt an animalInfo button

Get a pet licenceInfo button



Bids and tenders banner 

​
Apply for bids and tendersinfo button

Get or renew a business licence
or permit
information button
 
Building and development banner


Estimate development charges

Get a building or engineering permit

Request an infrastructure engineering drawinginfo button

Request a pool construction permit renewalbutton

Request a pool construction
inspection
info button

By-law banner 
 

Get a parking permit​info button

Pay Vaughan tickets​info button


Employment banner​


Apply for a City job




 
Debris, vandalism and graffiti banner

​Request a garbage bin pick upinfo button

Report litter or dumpinginfo button

Report graffiti















parks, trees and grass title bar 

​
Request cemetery servicesinfo button

Request service for a park, playground or splashpadinfo button

Request/report service or issue with shrub beds, planters or weedsinfo button

Request service for sports fields, courts or skate parksinfo button

Request tree pruning, planting or
removal
info button

Report an issue with wasp or hornet nestsinfo button


Garbage and Recycling banner


Request appliance and metal pickup
info button

Purchase a City blue box or
green bin
info button

Exchange a City blue box or
green bin
info button

Request a multi-residential (condo) bulky item pickupinfo button

New homeowner bins
(pre-purchased)
info button
Purchase garbage tagsinfo button

Purchase a backyard composterinfo button

Search the 'What Goes Where' toolinfo button

Report missed blue box collection
info button 

Report a0 missed green bin collectioninfo button

Report a missed blue box and green bin collectioninfo button

Report a missed garbage collectioninfo button

Report a missed yard waste
collection
info button

View the waste collection schedule info button


Recreation banner 

Register for a recreation programinfo button

Check facility availability info button


Roads and sidewalks banner 

Request curb, sidewalk or interlock repairinfo button

Request road, culvert and ditch repairinfo button

Report a pothole or cracked/uneven pavementinformation button

Report other road and boulevard maintenanceinfo button

Report an issue with existing pavement markingsinfo button

Request new pavement markingsinfo button


Signs, signals and streetlights banner 

Report an issue with a traffic signinfo button

Request a new traffic signinfo button

Report an issue with a streetlight info button

Report an issue with a traffic or pedestrian signalinfo button

Request a new traffic or pedestrian
signal
info button

Report or request neighbourhood traffic calminginfo button

Report an issue with a utility box





Water banner 

Add funds to bulk water accountinfo button

Get bulk waterinfo button

Request new or replacement
water FOBs
info button

Request a curb box inspection info button

Request a curb box repairinfo button

Request a fire hydrant flow testinfo button

Request a hydrant meter rentalinfo button

Request a municipal water checkinfo button

Request a water shut off/turn on info button

Submit a water meter applicationinfo buttons


Wastewater and stormwater banner

Submit a dewatering discharge approval
info button

Report an issue with catch basins and maintenance access holesinfo button

Sewer backup service paymentinfo button

Request Stormwater Management Pond serviceinfo button







winter maintenance header
Request winter maintenance at a City facilityinformation button

Request winter maintenance on roads
information button

Request winter maintenance on a sidewalk or walkwayinformation button




General comments banner

​Give general feedback
info button







 

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Input Service Reference Number
 

 Contact Information

 

Access Vaughan

​Phone: 905-832-2281

TTY: 1-866-543-0545

North American toll-free: 1-844-832-2112
Email: accessvaughan@vaughan.ca
Call centre hours:
Monday to Friday, 8:30 a.m. to 7:30 p.m.
 
Location:
Vaughan City Hall, Level 100
2141 Major Mackenzie Dr.
Vaughan, ON  L6A 1T1
Page Content 2
 

 More Information

 
  • Access Vaughan
    City's call centre
  • Animal Services
    Pet licence, adoptions
  • Building Standards
    Permits for construction
  • By-law and Compliance, Licensing and Permit Services
    Parking permits, graffiti, litter and illegal dumping
  • Development Engineering Permits
    Lot grading, pool/shed permits, additions, new subdivisions
  • Human Resources
    City employment
  • Infrastructure Engineering Drawing Requests
  • Parks, Forestry and Horticulture Operations
    Grass cutting, parks, trees, shrubs, weeds cemetery services, wasps and hornets
  • Procurement Services
    Bids and tenders
  • Recreation Services
    Recreation program registration
  • Roads
    Curb, sidewalk or road maintenance
  • Solid Waste Management
    Garbage, recycling, yard waste
  • Traffic Services
    Streetlights, street signs, traffic calming, traffic and pedestrian signals
  • Water Services
    Water meter, curb box, water shut off/turn on
  • Wastewater Services
    Dewatering, sewer backup
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