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Home > Services > Residential Services > Water Services > Water Shut-Offs / Turn On
Water Shut Off and Turn On
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If water shut off is required on a property, contact Access Vaughan at 905-832-2281.
 
If the main water valve requires repair (i.e. lower or raise, repair or replace the cap or cover) please contact Access Vaughan.
 
Average turnaround time for completion is approximately four to six weeks. Please note: additional time for completion may be required for site restoration. Please contact the Transportations Services, Parks and Forestry Operations for more information. 
 
If a locate of the curb box is required, contact Access Vaughan, 905-832-2281.
 
 
The fee is based on whether the service is required during business or after business hours. This service may take up to five business days to schedule.
 
​Regular hours (Residential)
Cost​​
​Monday to Friday 8 a.m. to 3:30 pm
Water By-law 197-2020 (PDF)
  $285 turn on/off
 
After hours (Residential)
Cost
Any time other than office hours
(including weekends and holidays)
Water By-law 197-2020 (PDF)
 $360 turn on/off
 
​Regular hours (Multi-Residential and ICI) ​Cost
​​Monday to Friday 8 a.m. to 3:30 pm
Water By-law 197-2020 (PDF)
 ​$380 turn on/off
​After hours (Multi-Residential and ICI) ​Cost
​Any time other than office hours
(including weekends and holidays)
Water By-law 197-2020 (PDF)
​ $480 turn on/off
 
 

 Contact Information

 

Environmental Services

Phone: 905-832-2281

Fax: 905-303-2005

Email: accessvaughan@vaughan.ca 

Location: 
Joint Operations Centre
2800 Rutherford Rd.

Vaughan, ON 
L4K 2N9
 
Hours of operation:
Monday to Friday - 8:30 a.m. to 4:30 p.m.
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 Related Links

 
  • Bulk water stations
  • Clean Water and Wastewater Fund (CWWF) projects
  • Frequently asked questions
  • Hydrant meter rentals
  • Outdoor water use and restrictions
  • Rent The Water Cooler
 

 Additional Resources

 
  • Water By-Law 177-2016 (PDF)
  • Water conservation brochure (PDF)
  • Water usage calculator
  • Water Wise brochure (PDF)
  • York Region private well water testing
  • York Region Water Services

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