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Unless an appointment has been scheduled with the City and entry is agreed upon in advance, City staff do not enter a home or business to perform water services. Instead, this work is conducted outside of the home or business.
Visit the Ministry of Consumer Services website for information on door-to-door sale scams and home services. To make a formal complaint regarding an encounter you may have had, please contact the Consumer Services Bureau at 416-326-8800 or (toll free) 1-800-889-9768. If you feel threatened or concerned for your safety, call 911.
Environmental Services
Phone: 905-832-2281
Fax: 905-303-2005
Email: service@vaughan.ca