The City of Vaughan Water Services department is responsible for the uninterrupted supply and distribution of safe, drinkable water to all residential, industrial, commercial and institutional customers.

The Joint Operations Centre is closed to the public until further notice. The following counter services will be impacted: green bin and blue bin exchange and purchase; tree removal permits; curb cutting applications; garbage tags; general inquiries; and the topping up of bulk water sales. For more information, visit vaughan.ca/COVID19. 

Water meter replacements:

Effective March 19, 2020, all residential and commercial appointments will be cancelled and/or rescheduled to a date after May 18, 2020.

 

 

 

New Water Sampling Stations across Vaughan 

 

Have you seen the new Water Sampling Stations in your neighbourhood? The City of Vaughan is committed to continue providing residents with high-quality drinking water. As part of this commitment and to improve access to water testing, the City is installing 151 new water sampling stations across the City’s water distribution network on City-owned residential and commercial properties.  Learn more about these new Water Sampling Stations. 

 

 

 

Contractor and new development information

• New Watermain Commissioning Requirements (PDF)
• Service Request Form - Physical Separation (PDF)
• Service Request Form - Isolation by a Valve (PDF)
• Service Request Form - Servicing to Condominiums, Private Town Homes, Industrial, Commercial, Institutional Buildings (PDF)
• Flushing Program Reduction/Cessation Request (PDF)
• Third Party Chlorine Residual Consumption Reporting Form (PDF)
• Consumption Calculation (PDF)