The City of Vaughan Water Services department is responsible for the uninterrupted supply and distribution of safe, drinkable water to all residential, industrial, commercial and institutional customers.

The Joint Operations Centre is closed to the public until further notice. The following counter services will be impacted: green bin and blue bin exchange and purchase; tree removal permits; curb cutting applications; garbage tags; general inquiries; and the topping up of bulk water sales. For more information, visit vaughan.ca/COVID19. 

Water meter replacements:

On March 19, 2020, all residential and commercial water meter replacement appointments were cancelled or rescheduled as a precautionary measure in response to the COVID-19 pandemic. As of May 19, 2020, commercial replacements have resumed for businesses that have reopened. On June 2, 2020, residential replacements will resume, as the City continues to focus on supporting and serving citizens and businesses safely. 

 

 

 

New Water Sampling Stations across Vaughan 

Have you seen the new Water Sampling Stations in your neighbourhood? 

The City is installing 151 new water sampling stations across the City’s water distribution network on the City's right-of-way in residential and commercial areas. This is part of our commitment to providing you, our residents and businesses, with high-quality drinking water.  Learn more about these new Water Sampling Stations. 

 

 

Contractor and new development information

• New Watermain Commissioning Requirements (PDF)
• Service Request Form - Physical Separation (PDF)
• Service Request Form - Isolation by a Valve (PDF)
• Service Request Form - Servicing to Condominiums, Private Town Homes, Industrial, Commercial, Institutional Buildings (PDF)
• Flushing Program Reduction/Cessation Request (PDF)
• Third Party Chlorine Residual Consumption Reporting Form (PDF)
• Consumption Calculation (PDF)