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Home > Services > Residential Services > Water Services > Bulk Water Stations
Bulk Water Stations
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COVID-19 Update:

The Joint Operations Centre is closed to the public until further notice.

  • Please email all Bulk Water Account top up requests to bulkwater@vaughan.ca for processing.
  • Payments will be processed on Mondays, Wednesdays and Fridays.
  • Any requests received for bulk water account top-ups within regular business hours will be processed by 9 AM the following business day.
   
Setting up a bulk water account 
 
By setting up a bulk water account, you can add funds and request new water FOBs to access Vaughan bulk water stations. Requests for bulk water are fulfilled within one business day. Currently payments are processed on Mondays, Wednesdays and Fridays.
Starting Nov. 23, 2020, businesses can register online for the Bulk Water Program through the Service Request Portal or continue to submit an application (PDF) to accessvaughan@vaughan.ca. Email applications and requests will only be accepted until Dec. 15, 2020, after this customers will need to register and make requests through the Service Request Portal.
For any queries please see the Service Vaughan Bulk Water Account user manual (pdf).
   
Please note: To submit the application online, download the PDF to your computer first. Fill out all required fields on the application and then click the submit button. Some internet browsers may not allow the user to submit the application directly online. To avoid this issue, please download the PDF.
 
The owner or representative will be asked to create a four-digit password for using the FOB at any one of the City’s four filling stations (PDF).

Bulk water rates and payment methods

In accordance with the Water Rates and Service Fees By-law 197-2020 (PDF), 198-2020 (PDF) the following rate structure is in place for the Bulk Water Program:
 
 Item
 Price
​ Combined water/wastewater rate per m3
​ $4.7007 (effective April 1, 2021)
​ Cost for NEW or REPLACEMENT FOB 
​ $78, taxes not applicable
​ Mandatory minimum water purchase   per every fill
​ $100

Bulk water filling station Locations:

  • Download or print a copy of the City’s four filling stations (PDF).
  • Steps to Accessing Water using the FOB system (PDF).
  • Troubleshooting the FOB system (PDF).
 
1. North Filling Station (PDF) - 2100 Teston Rd. (located on the east side of Keele Street, just north of Teston Road)
Hours of operation: Monday to Sunday, 24 hours
Payment method: pre-paid FOB      
Type: single user
Service connection: 3-inch female camlock adapter 
 
2. East Filling Station (PDF) - 8040 Dufferin St. (located on the west side of Dufferin Street, just south of Highway407)
Hours of operation: Monday to Sunday, 24 hours
Payment method: pre-paid FOB       
Type: single user
Service connection: 3-inch female camlock adapter

3. Central Filling Station (PDF) - 2800 Rutherford Rd. (enter via the driveway just west of Melville Avenue)
Hours of operation: Monday to Sunday, 24 hours
Payment method: pre-paid FOB       
Type: single user
Service connection: 3-inch female camlock adapter

4. West Filling Station (PDF) - 4630 Langstaff Rd. (located on the City's Works Yard, north side of Langstaff Road, station is located on the west side of the building)
Hours of operation: Monday to Sunday, 24 hours
Payment method: pre-paid FOB        
Type: single user
Service connection: 3-inch female camlock adapter  
 
 
 
 

 Contact Information

 

Environmental Services

Phone: 905-832-2281

Fax: 905-303-2005

Email: accessvaughan@vaughan.ca 

Location: 
Joint Operations Centre
2800 Rutherford Rd.
Vaughan, ON  L4K 2N9
 
Hours of operation:
Monday to Friday - 8:30 a.m. to 4:30 p.m.
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 Related Links

 
  • Bulk water station FOB upgrade FAQs
  • Hydrant meter rentals
 

 Additional Resources

 
  • Bulk Water Station Application (PDF)
  • Water By-Law 177-2016 (PDF)

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