Set-out requirements

• Organic waste is collected every Friday.
• Organic materials must be bagged and bins/carts must be placed at the designated collection area approved by the City by 7 a.m. on collection day.

Organics responsibilities for residents

• Ask the property manager how the building’s organics program works.
• Use of compostable bags is preferred but plastic bags are accepted. Certified compostable bags will display a ‘compostable’ logo on the packaging.
• Bag and tie all organics. Line a kitchen container with a compostable or plastic bag. When the bag is full, tie the bag closed and transfer it to the waste room organics bin or down the chute. 

Organics responsibilities for property managers

• It is mandatory to separate organics in multi-residential buildings. 
  
• Ensure all proper bins are purchased and maintained for the entire building.
• Ensure organics bins/carts set out for collection have acceptable materials. An organics container will be deemed ‘contaminated’ if the contents are mixed with garbage, recycling and/or non-collectible waste. Contaminated organics bins/carts will not be collected.
• Monitor organics area(s) to ensure residents are following correct organics procedures.
• Ensure all contamination is removed from the bins/carts prior to collection.
• Ensure organics containers are not overflowing. This can be done by purchasing more green bins or rotating the bins more frequently.
• Promote organics collection throughout the building. Hang posters showing what is acceptable and not acceptable (PDF) in the City’s organics program in the waste room as well as other areas frequented by residents.
  
• Read the City’s Waste Collection By-law 132-2017 (PDF) for a full list of requirements and owner’s responsibilities.