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Home > Services > Residential Services > Fire and Rescue > FAQ
Frequently Asked Questions
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​How do I request a file search or incident report?
A file search or incident report fee is $135 + $17.55 HST = $152.55. Please make cheques payable to Vaughan Fire and Rescue Service (VFRS). 
 
If sending by mail include payment, written request and authorization to Vaughan Fire and Rescue Service, Fire Prevention, 2141 Major Mackenzie Dr., Vaughan, ON, L6A 1T1.
 
If sending by courier include payment, written request and authorization to Vaughan Fire and Rescue Service, Fire Prevention, 2800 Rutherford Rd., Vaughan, ON, L4K 2N9.
 
How do I apply to become a firefighter?
Firefighter job postings are listed under Human Resources’ fire job postings.
 
Whom do I contact to test or repair fire protection systems or when conducting a fire drill?
Contact the VFRS Communications Division at 905-832-8506, press "0" for operator.​
 
What do I do if my smoke alarm or carbon monoxide detector goes off?
Call 9-1-1.
 
Are chimineas legal in Vaughan?  
The City of Vaughan allows the use of outdoor wood-burning fireplaces commonly referred to as chimineas. It is the occupant’s responsibility to ensure the fireplace or chiminea is being used appropriately and safely. The use of outdoor wood-burning fireplaces or chimineas is governed under Article 2.6.3.4. of the Ontario Fire Code and the City of Vaughan’s open air Fire Burn By-law 50-94 (PDF). 
 
How do I book a fire truck or station visit for a school, business or special event? Is there a charge? 
Please visit fire education or call 905-832-2281 for more information.
 
What fees are associated with VFRS?
Please read the fee service list (PDF) for all fees VFRS may charge.
 
How do I obtain a residential or commercial fire burn permit?
Read more about how to obtain a residential or commercial fire burn permit.
 
Why did I receive a notice of false alarm?  
False alarms cost everyone. Each year, VFRS responds to hundreds of alarms where the cause, upon investigation, is found to be either poor installation/maintenance of the alarm system, a failure to notify the fire department of work/testing being performed on the system, or a maliciously activated fire alarm. Aside from the undue cost to taxpayers, false alarms also delay response times to a real emergency.

To help avoid this, VFRS will charge a penalty fee for the third false alarm in a calendar year due to equipment malfunction, preventable cause and/or malicious intent. Please see the False Alarm By-law 72-2005 (PDF) and fee service list (PDF).​
 
Does VFRS charge a service fee for responding to a motor vehicle accident?
The City of Vaughan charges fees for services provided by VFRS for response to emergency and non-emergency incidents. Please see the False Alarm By-law 72-2005 (PDF) and fee service list (PDF).
 

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 Contact Information

 

​Vaughan Fire and Rescue Service

Phone: 905-832-2281

TTY: 1-866-543-0545

Email: firerescue@vaughan.ca

Mailing Address:
Vaughan City Hall
2141 Major Mackenzie Dr.
Vaughan, ON  L6A 1T1

Department Location:
Joint Operations Centre
2800 Rutherford Rd.
Vaughan, ON  L4K 2N9
 

 Related Links

 
  • Fire job postings
  • Fire education
 

 Additional Resources

 
  • Fee service list (PDF)
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