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Residential Services
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  • ABC Program
    The ABC Program is designed to help build stronger communities by providing residents the opportunity to get involved in community safety.
  • Access and Privacy
  • Adopt a Park
    The City of Vaughan Adopt A Park Program offers interested and responsible citizens a chance to beautify and enhance their neighbourhood park.
  • Animal Licensing
    If you own a dog or cat in the City of Vaughan, you must ensure that your pet wears the numbered metal tag provided through the City's licensing system. Pet licences must be renewed prior to January 1st of each year to ensure that your pet's information is kept up to date.
  • Animal Services
    Vaughan Animal Services offers cat and dog licensing, by-law enforcement (including barking complaints), and pick up of stray sick or injured cats and dogs. Animal Control Officers may issue tickets or summons to appear in court and they have the authority to impound stray animals.
  • Appliances
    Curbside residential waste collection program requirements specfic to large appliances/metal items and alternative disposal options for same.
  • Backyard Composting
    Information about Backyard Composting and your local composting processing facility.
  • Blue Box Recycling
    Curbside residential waste collection program requirements specfic to Blue Box Recycling.
  • Boulevard Maintenance
    The Transportation Services, Parks and Forestry Operations Department is responsible for the maintenance of municipal walkways, pathways as well as municipally owned boulevards along roadways that are not in front of, or adjacent to private property.
  • Budgets
    Each year, the City of Vaughan passes a budget to determine how funds will be spent. The Property Tax Budget and the Water, Wastewater and Stormwater Budgets are discussed at the same time. The Finance, Administration and Audit Committee discusses the draft budget and listens to resident input during a series of meetings. After that, the budget goes to a Special Council Meeting for approval.
  • Building Permit Administration
    Responsible for receiving and issuing building permit applications and the provision of information.
  • Bulky Items (Garbage)
    Curbside residential waste collection program requirements specific to bulky and irregular waste items.
  • By-law Enforcement
    By-law Enforcement investigates issues concerning violations relating to more than 40 By-laws, including the Property Standards By-law, Zoning By-law and Debris By-law. Staff investigate thousands of complaints per year. Investigations conducted by this unit are mainly driven by complaints.
  • Cemeteries
    The Parks and Forestry Cemeteries division ensures interments are carried out in professional, orderly manner. For more information visit our Cemetries page.
  • Collection Schedule
    An online tool that informs you what day your waste items are collected. Just type your address in the appropriate fields and your personalized waste collection schedule will appear.
  • Community Environmental Centre
    This York Region facility is a convenient location to drop off a variety of waste and recyclable materials, including items not easily managed (or collected), in the City's waste collection program.
  • Composting
    Information about Backyard Composting and your local composting processing facility.
  • CPTED
    For more information on the Crime Prevention Through Environmental Design Program visit our CPTED page.
  • Crossing Guard Services
    The Human Resources Department staffs approved crosswalks located throughout the City of Vaughan. Human Resources provides recruiting, training and hiring services for all City of Vaughan Crossing Guards.
  • Culvert Installation
    The Transportation Services, Parks and Forestry Operations Department installs and replaces culverts for Vaughan residents and businesses.
  • Curb Appeal
    The Curb Appeal Program is an important component of the City's "Dazzle Me! Program". It recognizes homeowners and businesses who demonstrate exceptional pride and effort in the maintenance of their properties.
  • Curb Cuts and Driveway Widening
    Applications for Curb Cut / Driveway widenings are accepted by the Transportation Services, Parks and Forestry Operations Department.
  • Dazzle Me!
    The City of Vaughan has created the Dazzle Me! program to stimulate and support community projects that will improve the visual landscape and community participation within neighbourhoods and help improve the overall image of the City.
  • Dazzle Me! Challange
    The Dazzle Me! Challenge invites community groups to bring forward ideas and initiatives that will improve public spaces in our City.
  • Debris on City Owned Property
    Debris found on City Property is picked up during regular grass cutting rotation schedule.
  • Development Requirements (for Solid Waste)
    Waste Collection Design Standards Policy for New Developments and Redevelopments
  • Election Services
    Municipal Elections are held once every four years and are conducted by the City Clerk's Office.
  • Electronic Waste Recycling
    This York Region facility is a convenient location to drop off a variety of waste and recyclable materials, including items not easily managed (or collected), in the City's waste collection program.
  • Environmental Centre
    This York Region facility is a convenient location to drop off a variety of waste and recyclable materials, including items not easily managed (or collected), in the City's waste collection program.
  • Facility Snow Removal
    Snow Removal from City of Vaughan owned Facilities, such as the Civic Centre, Community Centre's, Libraries, Fire Stations, Etc...
  • Fire and Rescue
    To provide programs to protect lives, property, and the environment from the adverse effect of fire, medical emergencies and other dangerous conditions.
  • Flower Pot and Hanging Basket
    The Parks and Forestry Operations Department, Horticulture Division, installs and maintains flower planters and hanging baskets throughout the City of Vaughan seasonally.
  • Forestry Services
    The City of Vaughan promotes environmental sustainability through care and maintenance of the City of Vaughan’s Urban Forests which includes Boulevard trees, Green Spaces, Parks, Natural Areas, and Woodlots.
  • Freedom of Information
  • Garbage
    Curbside residential waste collection program requirements specific to Residual Waste (Garbage).
  • Graffiti and Vandalism
    The City of Vaughan Parks and Forestry Operations Department operates a 24 hour hotline to report incidents of suspicious activity, acts of vandalism, loitering and illegal use of city property.
  • Green Bin Organics
    Curbside residential waste collection program requirements specific to Green Bin Organics.
  • Hazardous Waste
    Dispose of household hazardous waste properly! This York Region facility is a convenient location to drop off designated Household Hazardous Wastes banned through the City's waste collection program.
  • Heavy Load & Wide Load Permits
    The City restricts heavy vehicle traffic on certain City roads designated as “Half Load Restriction Year Round”. A special permit may be issued by the City's Transportation Services, Parks and Forestry Operations Department for the moving of heavier and / or larger vehicle loads than those allowed.
  • Horticulture
    The Horticulture Department oversees the maintenance of the City’s horticultural displays and flower beds. It is also responsible for the maintenance of the shrub beds throughout the City of Vaughan.
  • Inspection Services
    Responsible for Inspection services for all new construction and respond to complaints regarding illegal construction.
  • Insurance and Risk Management
    The Insurance & Risk Management section resides in the City Clerk’s office and provides service to citizens through the processing of claims for injury and property damage. The section is responsible for insurance financing, risk assessment and risk transfer.
  • Leaf and Yard Waste
    Curbside residential waste collection program requirements specific to Leaf and Yard Waste and Christmas Trees.
  • Licensing and Permits
    Licensing & Permits monitors regulated activities through the permit and licensing process, investigations and inspections. The Enforcement Services Department, Police, and Licensing Division enforce the by-laws and regulations by working in cooperation with the regulated businesses, encouraging voluntary compliance, and being responsive to the community's concerns regarding Health and Safety, Nuisance Control and Consumer Protection.
  • Licensing Enforcement
    Licensing Enforcement provides enforcement services for the City of Vaughan, ensuring mobile and stationary businesses are in compliance with City by-laws.
  • Mobile Sign Permits
    Mobile sign permits are issued for charitable / community / religious organizations.
  • Multi Unit Residential (Waste Collection)
    Waste collection requirements for those multi-unit residential buildings 'grandparented' to receive municipal waste collection services.
  • Non-Profit Housing
    Information concerning non profit housing opportunities.
  • Online Ticket Payment
    This service provides members of the public with the option of paying parking ticket and penalty notices (for both parking and licensing fines) online by credit card.
  • Other Levels of Government
    Contact information for Regional Municipality of York, and Provincial and Federal governments, including contacts for local MP and MPPs for Vaughan and Thornhill.
  • Park Ambassador
    Park Ambassadors are the eyes and ears in our community parks. They visit and monitor parks on a regular basis and send updates on park activity to City of Vaughan staff. They also offer advice to park users on how to obtain information about City services, events and initiatives.
  • Park Security
    the City of Vaughan Parks and Forestry Operations Department employs a security company to monitor park use throughout the City. To find out more information about our Parks Permit Patrol visit our page.
  • Parking Enforcement
    Parking Enforcement provides enforcement services for the City of Vaughan, ensuring compliance with the City's Parking By-law as well as other by-laws and investigates complaints.
  • Parking Ticket Payment
    This service provides members of the public with the option of paying parking ticket and penalty notices (for both parking and licensing fines) online by credit card.
  • Parks & Open Spaces Grass Cutting
    the City of Vaughan Parks and Forestry Operations Department employs a security company to monitor park use throughout the City
  • Parks Operations
    Parks Operations oversees the maintenance of Parks, open space, sports fields, special events set up, playgrounds and cemetery services.
  • Parks Services
    Parks Services oversees the Forestry, Horticulture and Contract divisions for the Parks and Forestry Operations Department. For more information on Parks Services visit our webpage.
  • Parks Survey
    The Parks and Forestry Operations Department is interested in knowing how you feel about parks safety. To fill out the Parks Survey please visit our webpage.
  • Penalty Notice and Ticket Dispute Resolution
    Parking Tickets and Licensing Tickets are now dealt with under the Administrative Monetary Penalty Bylaw.
  • Playground Maintenance
    For information on the maintenance of City of Vaughan playgrounds please visit our webpage.
  • Privacy
  • Property Tax and Assessment
    Provides for property tax billing and collection to over 92,000 Residential, Commercial and Industrial properties. Maintenance of the property assessment and tax database under the jurisdictions of the Municipal and Assessment Acts.
  • Ratepayer / Community Associations
  • Recycling
    Curbside residential waste collection program requirements specfic to Blue Box Recycling.
  • Roads Division
    The Roads Division is responsible for the maintenance of all City owned roads and sidewalks.
  • Roadway Permits
    City permit that is required for any temporary occupation or construction within the City's roadways, boulevards, or open spaces.
  • School Crossing Guards
    The Human Resources Department staffs approved crosswalks located throughout the City of Vaughan. Human Resources provides recruiting, training and hiring services for all City of Vaughan Crossing Guards.
  • Secondary Suites
    As part of the City of Vaughan’s commitment to create and manage affordable housing options while maintaining safety and the existing community’s character, regulations allowing for secondary suites are now in effect. The regulations seek to protect the safety and well-being of all Vaughan citizens.
  • Seniors Housing
    Information concerning seniors housing opportunities or long term care options.
  • Service Connections
    For service connections on City streets residents much apply to the Cith of Vaughan Public Works Department in order to obtain a cost estimate.
  • Shrub Bed Maintenance
    The Parks and Forestry Operations Department oversees the maintenance of the City of Vaughan's shrub beds. For more information on shrub bed maintenance please visit our webpage.
  • Sidewalk Snow Clearing
    Snow clearing from City of Vaughan owned sidewalks.
  • Sign Enforcement
    Sign Enforcement provides enforcement services for the City of Vaughan, ensuring compliance with the City's Sign By-law as well as other by-laws and investigates complaints.
  • Solid Waste Management
    The City's comprehensive waste program aimed at diverting household waste from landfill.
  • Special Event Setup
    Parks Operations staff is responsible for setting up over 200 special events annually while tailoring requests to capture the needs of each special event. For more information on Special Event Setup please visit our webpage.
  • Sports Fields
    The Parks and Forestry staff maintain over 200 sports fields throughout the City of Vaughan.
  • Stormwater
    Stormwater is rainwater and melted snow that runs off lawns, streets and other land surface. The continuous movement of water recharges creeks and streams and gets filtered naturally, providing a cleaner, healthier water source.
  • Streetlighting
    The Transportation Services, Parks and Forestry Operations Department maintains the streetlighting system throughout the City of Vaughan.
  • Traffic and Pedestrian Signals
    The City of Vaughan's traffic signals, pedestrian signals and flashing warning beacons are maintained by the Transportation Services, Parks and Forestry Operations Department.
  • Traffic Services
    Traffic Engineering Services division is responsible to ensure the safety of all users of the City owned roads, sidewalks and walkways.
  • Tree By-Laws and Policies
    List of by-laws that relate to trees within Vaughan, including both Public and Private Trees.
  • Tree Disease and invasive bug Fact Sheets
    The City of Vaughan encounters a number of different bugs and tree diseases that can affect the visual landscape of our City. For more information on tree disease and invasive bugs please visit our webpage.
  • Tree Inspection and Assessment
    The Parks and Forestry Operations Department inspects trees on all City-owned property. For more information on this process of assessment please visit our webpage.
  • Tree Mulching and Fertilizing
    The City of Vaughan recycles wood chips from pruning and removal operations to develop mulch to be used on trees that require extra support. For more information on tree mulching and fertilizing please visit our webpage.
  • Tree Planting
    The City of Vaughan’s tree planting program replaces trees annually. For more information on tree planting please visit our webpage.
  • Tree Pruning
    The Parks and Forestry Operations Department follows arboricultural practices outlined by the International Society of Arboriculture when maintaining our city trees. For more information on tree pruning please visit our webpage.
  • Tree Removals
    The City of Vaughan removes City-owned trees when the tree is dead or dying, it is damaged beyond saving, or when it becomes hazardous to the public. For more information on tree removals please visit our webpage.
  • Tree Roots
    Surface roots are roots of a tree that are exposed and not covered by the soil. To assist residents, staff may shave the roots or build up the soil to cover the roots. For more information on tree roots please visit our webpage.
  • Tree/Bench Dedication
    The City of Vaughan's tree and bench dedication program which provides community groups and members an opportunity plant in neighbourhood parks to commemorate a birthday, other occasions or someone special.
  • Vaughan B'Leaves
    The City of Vaughan B'Leaves program increasing the number of trees planted on public and private lands as a means to improve and expand Vaughan’s urban forest.
  • Visitor Online Parking Permits
    Apply for a visitor parking permit online.
  • Waste Collection Design Standards Policy
    Waste Collection Design Standards Policy for New Developments and Redevelopments
  • Waste Collection Schedule
    An online tool that informs you what day your waste items are collected. Just type your address in the appropriate fields and your personalized waste collection schedule will appear.
  • Wastewater Division
    The Wastewater and Drainage Division is responsible for monitoring and maintaining infrastructure for the collection of wastewater.
  • Water Conservation and Leak Detection
    ​The City of Vaughan is only responsible for the water meter inside your home. If your water meter is leaking please contact the Environmental Services department. If your internal shut-off valve is leaking, please contact a plumber for repairs.
  • Water Division
    The Water Division maintains and repairs the network of watermains within the City.
  • Water Meter Installations, Prices and Purchases
    Water meters are devices used to measure water usage. All home, business and institutional consumers must have a water meter in proper working condition.
  • Water Play and Splash Pads
    The City of Vaughan has splash pads and water play areas located inside community parks. 
  • Water Rates and Billing Information
    The City of Vaughan charges for both water and wastewater services. These charges are billed by PowerStream, on behalf of the City of Vaughan and appear on your hydro bill.
  • Water Shut Off / Turn On
    If you require the water shut off on your property please contact the Environmental Services Department at (905) 832-2281 ext. 8807. There is a fee associated with this service and it varies based on whether the service is required during business or after business hours.
  • Water, Wastewater and Stormwater Financial Reporting
    Responsible for annual operating budget, statement of operations quarterly reporting, annual water / wastewater consumption rates, user fees and regulatory reporting as required by the Ministry of the Environment.
  • Weekly Safety tip
    The City of Vaughan continues to promote community safety by introducing weekly safety tips in order to provide residents with important information regarding the safety and well-being of citizens.
  • What Goes Where?
    The City's on-line waste look-up tool that tells you how to recycle/dispose of waste items properly.
  • Where to Purchase Containers, Bins and Tags
    Find out where you can purchase Blue Boxes, Green Bins, Kitchen Containers, Garbage Tags & Composters
  • Windrow Clearing
    The City of Vaughan is the only muncipality in the Greater Toronto Area that provides windrow clearing to its residents, regardless of age or disability.
  • Winter Operations
    Information on the current winter activities.


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