What can I expect with a playdate booking?
Within 48 hours of booking your playdate, you will receive an email from our virtual recreation programs staff at virtualprograms@vaughan.ca confirming your booking. The email will contain a fillable digital invitation and Zoom link, set-up details (if required), and details on the curbside pick-up of the required supply kits. Staff will also request a list of participants’ emails so that waivers can be sent to each attendee.

I have more than 10 guests, is there an additional charge?
Invite as many friends as you like. The base fee is for 10 participants (host child plus 9 guests). For more than 10 participants, there is an additional per child fee that varies based on the type of playdate.

What are the responsibilities of the host?
The host will receive an electronic invitation to forward to all attendees including the Zoom link of the event. The host will provide our staff with a list of participants and family contact emails. The host will arrange curbside pick-up of the supply kits at a local community centre then distribute the supply kits to their playdate attendees.

Do my guests need to download Zoom prior to the playdate?
All participants must download, install and set-up a Zoom account prior to the playdate. Instructions will be sent to the host via email and attendees can also refer to our Zoom tutorial video.

Who can I contact if I have technical difficulties at the time of my playdate?
Email virtualprograms@vaughan.ca if you cannot connect to Zoom, lost your link or need other technical assistance and one of our staff will promptly respond to get you set-up.

Do parents need to be present during the playdate?
Parent/guardian assistance may be required based on activity and/or child age.

What is the cancellation policy?
For April Break playdates, you may cancel up to 48 hours ahead of time with no penalty. Under 48 hours, a 50% refund will be issued. If supplies have been picked up, they cannot be returned for a refund. These cancellation procedures are subject to change once Recreation Services launches additional playdates/parties during the regular season.

Do you have any other times for bookings outside April Break?
Additional playdate/party options are coming soon! While we cannot book anything at this time as we work to finalize all the details, leave your contact information and future date/time request and one of our staff will reach out to you after these options have been confirmed. Check back here for regular updates on virtual playdates and parties.