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Home > Service Excellence > Performance Dashboard
Performance Dashboard
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In year three of the Strategic Plan (December 2020 to December 2021), much progress has been made in achieving the objectives of the Strategic Plan, with most of the activities underway. Out of 108 key activities, 31 have been completed, 64 are in progress, seven are currently being monitored and six are on hold. Overall, the Strategic Plan is proceeding as anticipated, despite the challenges presented by the COVID-19 pandemic.

Overall gauge image showing lever in green area meaning proceeding as anticipated
Legend: green means Proceeding as Anticipated, yellow means Monitoring Progress, red means Under Review/Reassessment, grey means Not Yet Commenced/On Hold
 
The following outlines the various positions of the gauge:
  • Proceeding as Anticipated – progressing according to the planned quarterly milestones
  • Monitoring Progress – not progressing according to plan given an internal or external factor/issue
  • Not Yet Commenced/On Hold – activity not yet started or on hold
  • Complete – activity is fully completed and there are no further actions required

Details on the performance of each strategic priority can be found by clicking on a priority in the list or the map below:

​Transportation and Mobility
City Building
Environmental Stewardship
Active, Safe and Diverse Communities
Economic Prosperity, Investment and Social Capital
Good Governance
 
 
Citizen Experience
Operational Performance
Staff Engagement
 
 

  

Service Excellence Strategy Map  
 

 Contact Information

 

Office of Transformation and Strategy

Phone: 905-832-2281
 
Email: vaughanvision@vaughan.ca

Location:

Vaughan City Hall, Level 400
2141 Major Mackenzie Dr.
Vaughan, ON L6A 1T1
 

 Strategic Priorities

 
  • Active, Safe and Diverse Communities
  • Citizen Experience
  • City Building
  • Economic Prosperity, Investment and Social Capital
  • Environmental Stewardship
  • Good Governance
  • Operational Performance
  • Staff Engagement
  • Transportation and Mobility
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 Related Links

 
  • 2014-2018 Term of Council Strategy
  • Members of Council
  • Office of Transformation and Strategy
  • Performance Dashboard
  • Reading the Service Excellence Map
  • Reports
  • Strategic Priorities
  • Task Forces
  • Understanding the Strategic Plan
 

 Additional Resources

 
  • 2018-2022 Term of Council Service Excellence Strategic Plan brochure (PDF)
  • Video: 2018-2022 Term of Council Service Excellence Strategic Plan
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