In year one (December 2018 to December 2019), Lean methodology and training was introduced with a program that included in-class training and certification. Out of six key activities, one has been completed and five are in progress.

​Legend: green means Proceeding as Anticipated, yellow means Monitoring Progress, red means Under Review/Reassessment, grey means Not Yet Commenced  

​Complete	​Establish a Strategic Innovation and Process Improvement function for the corporation and advance the culture of continuous improvement
Proceeding as Anticipated	Develop data management and data analytics framework
Proceeding as Anticipated	Establish performance scorecards for each portfolio/department
Proceeding as Anticipated	Implement continuous improvement initiatives and business process reviews to improve operations and service delivery/service modernization a. Review the development application and approval (DAAP) process
Proceeding as Anticipated	Implement continuous improvement initiatives and business process reviews to improve operations and service delivery/service modernization b. Implement the Finance Modernization project
Proceeding as Anticipated	Implement continuous improvement initiatives and business process reviews to improve operations and service delivery/service modernization c. Conduct the Public Works Service Level Review