Sign In
Normal Size Large Size Largest Size Switch Contrast Accessibility
City of Vaughan
Welcome to the City of Vaughan
Official Website.

QUICKMENU

Use the drop down arrow below to navigate through our site

Search
Advanced Search
  • Print Friendly Icon

Home > Service Excellence > Term of Council Strategic Priorities
Term of Council Strategic Priorities
Page Content

​Transportation and Mobility

Strategic Goal Statement: To be a fully connected and integrated community, the City will undertake initiatives to improve the municipal road network, support the development of transit and increase cycling and pedestrian infrastructure. 
Transportation and Mobility image
 
Objectives:
  • Improve local road network
  • Support regional transportation initiatives
  • Advance active transportation 

City Building​

Strategic Goal Statement: To build a world-class city, the City will continue its planning and development in support of key city-wide developments and initiatives that encompass good urban design and public spaces that foster community well-being. 
City Building image
 
Objectives: 
  • Develop the Mackenzie Vaughan Hospital precinct
  • Develop the Vaughan Metropolitan Centre
  • Elevate the quality of life through city planning​ 

Environmental Stewardship ​ 

Strategic Goal Statement: To protect the environment and foster a sustainable future, the City will act as a steward to preserve the natural environment by encompassing principles of environmental protection into our social and economic initiatives.
Environmental Stewardship image
 
Objectives:
  • Protect and respect our environment
  • Proactive environmental management
  • Build the low-carbon economy and a resilient city

Active, Safe and Diverse Communities​

Strategic Goal Statement: To ensure the safety and well-being of citizens, the City will commit to engagement and cohesiveness by supporting and promoting community events, arts, culture, heritage, sports and fire prevention awareness. 
Active, Safe and Diverse Communities
 
Objectives:
  • Enhance community well-being
  • Enrich our communities
  • Maintain safety in our community

Economic Prosperity, Investment and Social Capital​

Strategic Goal Statement: To ensure Vaughan continues to be the place to be, the City will undertake initiatives to ignite economic prosperity and social capital, and celebrate Vaughan as an entrepreneurial city and the gateway to economic activity in the Greater Toronto Area, Ontario and Canada. 
Economic Prosperity, Investment and Social Capital image
 
Objectives:
  • Advance economic opportunities
  • Attract new investments ​
  • Enable a climate for job creation

Good Governance

Strategic Goal Statement: To effectively pursue service excellence in governance and fiscal responsibility, the City will hold the public’s trust through inclusive, transparent and accountable decision-making, responsible financial management, and superior service delivery and effective communication. 
Good Governance image
 
Objectives:
  • Ensure Transparency and Accountability
  • Commitment to Financial Stewardship and Sustainability
    (Demonstrate Value for Money)

Citizen Experience​

Strategic Goal Statement: To ensure citizens receive the best experience in person, by telephone and electronically, the City will provide exceptional end-to-end citizen-centred services, enhance access and streamline services with the use of technology. Operational Performance image
 
Objectives:
  • Commitment to citizen service
  • Transform services through technology

Operational Performance​

Strategic Goal Statement: To continue to foster a culture of continuous improvement, the City will support competencies and practices in innovation and process efficiencies.   
 
Objectives:
  • Leverage data-driven decision-making
  • Promote innovation and continuous improvement 

Staff Engagement​

Strategic Goal Statement: To ensure an engaged workforce, the City will continue to foster initiatives that create a positive work environment through staff development, and workplace health, safety and wellness with strengthened leadership, communication and engagement opportunities.   
Staff Engagement image
 
Objectives:
  • Empower staff
  • Develop leadership
  • Manage performance
 

 Contact Information

 

Office of Transformation and Strategy

Phone: 905-832-2281
 
Email: vaughanvision@vaughan.ca

Location:

Vaughan City Hall, Level 400
2141 Major Mackenzie Dr.
Vaughan, ON L6A 1T1
 

 Related Links

 
  • 2014-2018 Term of Council Strategy
  • Citizen Satisfaction Survey
  • Members of Council
  • Office of Transformation and Strategy
  • Performance Dashboard
  • Reading the Service Excellence Map
  • Reports
  • Task Forces
  • Understanding the Strategic Plan
 

 Additional Resources

 
  • 2018-2022 Term of Council Service Excellence Strategic Plan brochure (PDF)
  • Video: 2018-2022 Term of Council Service Excellence Strategic Plan
Page Content 2

City of Vaughan silhouette
© 2023 City of Vaughan. All Rights Reserved.​​
  • NEWSROOM
  • CONTACT US
  • SITE MAP
  • PRIVACY STATEMENT AND TERMS OF USE
  • SUPPORT
  • ACCESSIBILITY
Accessible formats or communication supports are available upon request.