Sign In
Normal Size Large Size Largest Size Switch Contrast Accessibility
City of Vaughan
Welcome to the City of Vaughan
Official Website.

QUICKMENU

Use the drop down arrow below to navigate through our site

Search
Advanced Search
  • Print Friendly Icon

Home > Service Excellence > Term of Council Service Excellence Strategy Map
Term of Council Service Excellence Strategy Map
Page Content

Reading the Map

The 2018-2022 Term of Council Service Excellence Strategic Plan is best illustrated through this map – which has many “stops” along the way.
 
The blue icons (or “stops”) represent the Term of Council Strategic Priorities of Transportation and Mobility; City Building; Environmental Stewardship; Active, Safe and Diverse Communities; and Economic Prosperity, Investment and Social Capital. These are external initiatives.
 
The green icons represent the Service Excellence Strategic Priorities of Citizen Experience, Operational Performance and Staff Engagement. These are internal initiatives.
 
The mixed blue/green icon for Good Governance represents the “transfer station” bridging the City’s internal and external initiatives. It guides how the City delivers Service Excellence through responsible and accountable government as it achieves the Term of Council Priorities.
 
This is not a linear map in which each strategic priority is done in sequence. Rather, each area is equally important and conducted simultaneously. 
 
The business plan icon represents the important role this plays in planning of resources and cross-departmental collaboration on key activities to fulfill the priorities. 

 

 Contact Information

 

Office of Transformation and Strategy

Phone: 905-832-2281
 
Email: vaughanvision@vaughan.ca

Location:

Vaughan City Hall, Level 400
2141 Major Mackenzie Dr.
Vaughan, ON L6A 1T1
 

 Additional Resources

 
  • 2018-2022 Term of Council Service Excellence Strategic Plan brochure (PDF)
  • Video: 2018-2022 Term of Council Service Excellence Strategic Plan
 

 Related Links

 
  • 2014-2018 Term of Council Strategy
  • Citizen Satisfaction Survey
  • Members of Council
  • Office of Transformation and Strategy
  • Performance Dashboard
  • Reports
  • Strategic Priorities
  • Task Forces
  • Understanding the Strategic Plan

City of Vaughan silhouette
© 2023 City of Vaughan. All Rights Reserved.​​
  • NEWSROOM
  • CONTACT US
  • SITE MAP
  • PRIVACY STATEMENT AND TERMS OF USE
  • SUPPORT
  • ACCESSIBILITY
Accessible formats or communication supports are available upon request.