The objective of the Vaughan Accessibility Plan is to:

• respond to the priority needs of persons with disabilities
• outline corporate accomplishments in creating an accessible, barrier-free environment
• outline the City of Vaughan’s commitment to accessibility through the development of the Vaughan Accessibility Plan that:
• identifies the barriers to accessibility and inclusion as they pertain to various municipal services
• describes suggested improvements each department can make to improve accessibility and inclusion in the services they provide
• identifies the strategies each department will undertake to achieve their goals as outlined for the period covered
• communicate the objectives and accomplishments of the Vaughan Accessibility Advisory Committee
• identify corporate accessible customer service goals and objectives in order to remove barriers to customer service in areas, such as:
• operational practices
• policies and procedures
• communications
• training