COVID-19

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COVID-19

The health and well-being of citizens, businesses and staff continues to be the City of Vaughan’s top priority.

The guidance on this page is constantly updated to reflect the new restrictions and public health measures. Any out-of-date content will be changed shortly.

Updated: April 7

Stores and shopping

Limiting the majority of non-essential retailers to only operate for curbside pick-up and delivery, via appointment, between the hours of 7 a.m. and 8 p.m., with delivery of goods to patrons permitted between 6 a.m. and 9 p.m., and other restrictions;
Restricting access to shopping malls to limited specified purposes, including access for curbside pick-up and delivery, via appointment, with one single designated location inside the shopping mall, and any number of designated locations outside the shopping mall, along with other restrictions;
Restricting discount and big box stores in-person retail sales to grocery items, pet care supplies, household cleaning supplies, pharmaceutical items, health care items, and personal care items only;
Permitting the following stores to operate for in-person retail by appointment only and subject to a 25 per cent capacity limit and restricting allowable hours of operation to between 7 a.m. and 8 p.m. with the delivery of goods to patrons permitted between 6 a.m. and 9 p.m.:
- Safety supply stores;
- Businesses that primarily sell, rent or repair assistive devices, aids or supplies, mobility devices, aids or supplies or medical devices, aids or supplies;
- Rental and leasing services including automobile, commercial and light industrial machinery and equipment rental;
- Optical stores that sell prescription eyewear to the public;
- Businesses that sell motor vehicles, boats and other watercraft;
- Vehicle and equipment repair and essential maintenance and vehicle and equipment rental services; and
- Retail stores operated by a telecommunications provider or service, which may only permit members of the public to enter the premises to purchase a cellphone or for repairs or technical support.
Permitting outdoor garden centres and plant nurseries, and indoor greenhouses that engage in sales to the public, to operate with a 25 per cent capacity limit and a restriction on hours of operation to between 7 a.m. and 8 p.m.

For more information, visit the Government of Ontario's provincewide stay-at-home order and the Government of Ontario's COVID-19 shutdown (emergency break).

Businesses

Permitting the following stores to operate for in-person retail by appointment only and subject to a 25 per cent capacity limit and restricting allowable hours of operation to between 7 a.m. and 8 p.m. with the delivery of goods to patrons permitted between 6 a.m. and 9 p.m.:
- Safety supply stores;
- Businesses that primarily sell, rent or repair assistive devices, aids or supplies, mobility devices, aids or supplies or medical devices, aids or supplies;
- Rental and leasing services including automobile, commercial and light industrial machinery and equipment rental;
- Optical stores that sell prescription eyewear to the public;
- Businesses that sell motor vehicles, boats and other watercraft;
- Vehicle and equipment repair and essential maintenance and vehicle and equipment rental services; and
- Retail stores operated by a telecommunications provider or service, which may only permit members of the public to enter the premises to purchase a cellphone or for repairs or technical support.
Businesses or organizations must operate in compliance with the advice, recommendations instructions issued by the Office of the Chief Medical Officer of Health on screening individuals.
Open businesses must prepare and make available a COVID-19 safety plan. A copy of the plan must be made available to any person for review upon request, and be posted where it would come to the attention of individuals working in or attending the business.

Restaurants, bars and other food and drink establishments

Take out, drive through, and delivery permitted only (includes the sale of alcohol).

For more information, visit the Government of Ontario's provincewide stay-at-home order and the Government of Ontario's COVID-19 shutdown (emergency break).

Sports and recreational fitness facilities

Only open for:

identified high-performance athletes, including parasport athletes training and competing for the next Olympics/Paralympics, and specified professional leagues (for example, NHL and AHL
child care, mental health and addiction support services, social services or other specified purposes (includes community centres and multi-purpose facilities, such as YMCA) – 10 people maximum
access to physical therapy for a person with a disability (as defined in the Accessibility for Ontarians with Disabilities Act, 2005)
- written instruction by a regulated health professional required
- only for physical therapy not available elsewhere
- may include:
  - gymnasiums
  - health clubs
  - community centres
  - multi-purpose facilities
- accompaniment by support persons or service animals allowed, if required
- Read the guidance document for sports and recreational fitness activities facilities that open for people with disabilities

For more information, visit the Government of Ontario's provincewide stay-at-home order and the Government of Ontario's COVID-19 shutdown (emergency break).

Ready, Resilient and Resourceful

Throughout the global pandemic, the City has been guided by three core values – readiness, resiliency and resourcefulness – which continue to shape response efforts. Read about how the city has responded to COVID-19:

Virtual resources

Ongoing campaigns

York Region Public Health

All vaccination inquiries should be directed to York Region.

It is important that every citizen takes the following steps to protect themselves and their loved ones from new and emerging diseases. For instructions on how to keep yourself and others safe, as well as additional information and resources, visit york.ca/COVID19.

The City continues to work with all levels of government to implement precautionary measures to ensure public safety in response to COVID-19. To keep the community safe and help curb the spread of COVID-19, York Region is asking residents to:

Stay home as much as possible and limit close contact to those in your immediate household
Practice physical distancing with anyone outside of your household by staying two metres away from everyone else
Wash your hands thoroughly and often
Practice respiratory etiquette
Avoid touching your face with unwashed hands
Wear a face mask or covering when inside public places and outdoors, when physical distancing cannot be maintained
Clean high-touch surfaces often
Download the COVID-Alert app

Those who feel unwell and believe they have symptoms related to COVID-19 should contact York Region Public Health or Telehealth Ontario at 1-866-797-0000.

Government roles and responsibilities

Each level of government has different roles and responsibilities in helping to break the chain of transmission of this virus.

graphic showing emergency level of goverment responsibilities

City of Vaughan news is released on a daily basis and kept on vaughan.ca for reference purposes. For the most recent updates and news as they happen, visit this page, sign up for the City Update eNewsletter at vaughan.ca/CityUpdate and follow the official corporate channels on Twitter, Facebook, Instagram and LinkedIn.