COVID-19

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COVID-19

Last updated: Tuesday, March 31, 6 p.m.

The health and well-being of citizens, staff and visitors continues to be the City of Vaughan’s top priority.

While the City of Vaughan continues to respond to the global COVID-19 pandemic, the health and safety of citizens and staff remains the priority. As a result, the decision has been made to extend the closure of all City facilities to the public until further notice to help break the chain of transmission.

Many City services continue to be offered online or via telephone. For questions, contact Access Vaughan at 905-832-2281 or visit vaughan.ca.

To stay up to date on the latest updates as they happen, residents are encouraged to sign up for the City Update eNewsletter at vaughan.ca/CityUpdate and follow the City’s Twitter, Facebook and Instagram channels.

To assist residents and businesses with the challenges presented by the global COVID-19 pandemic, the City has taken the following actions:

waived the planned 2020 water and wastewater rate increases and defer the annual stormwater charge for 60 days
waived late penalty charge on interim property tax bills and extended the deadline for the Elderly Home-Owners Tax Assistance program
launched a Business Action Plan to help support and protect businesses, consumers and citizens

Service updates and adjustments

All City facilities are closed until further notice. For up-to-date City news on COVID-19, subscribe to the City Update eNewsletter and read the City's various Media Releases. Various services have been updated or adjusted in response to COVID-19:

In addition, the following services have been adjusted:

What’s closed?

The following City facility closures and program cancellations will be in effect until further notice:

Vaughan City Hall
Joint Operations Centre
All community centre and library branches
All community centre permits/rentals, recreational and library programming, swimming pools, arenas and fitness facilities
Facilities in parks, including playgrounds, tennis and basketball courts, benches and sports fields
All Council committees and task force meetings (except for Council and Committee of the Whole)
Vaughan Animal Shelter

For adoption information or other animal inquiries, contact Access Vaughan at 905-832-2281

City Playhouse Theatre
Tours at Fire Stations
All City-run events

The following events which were listed on the City's Event Calendar are no longer taking place:

Kleinburg Parking Strategy Drop-in Information and Feedback Session on Wednesday, April 1
Pesach at Garnet A. Williams Community Centre from Friday, April 3 to Wednesday, April 8
Animal Services Microchip and Rabies Clinic on Tuesday, April 7
City of Vaughan Volunteer Recognition Awards Ceremony on Wednesday, April 22
20-Minute Makeover on Wednesday, April 22
Mayor's Gala postponed to Wednesday, October 28

York Region and the City of Vaughan support and are aligned with the Ontario government’s recommendation on the closure of private schools, churches and faith-based settings, licensed childcare centres and bars/restaurants, except those that can offer takeout or delivery.

What’s open?

The following services continue to operate without disruptions:

Fire and emergency response
Waste collection

During the weeks of March 31, April 7 or April 14, Double-Up Days will be offered on regular collection days, allowing up to six items of garbage to be put out without tags

Winter maintenance operations

Water/wastewater services

Read about the cancellation of planned water and wastewater increases

By-law and Compliance, Licensing and Permit Services enforcement services
Access Vaughan contact centre at 905-832-2281 or accessvaughan@vaughan.ca
Economic and Cultural Development department frontline services via telephone, teleconference or online
Vaughan Public Libraries online services at vaughanpl.info

Read the public service announcement for more information.

Service Vaughan online reporting tool at vaughan.ca/ServiceVaughan

Health and safety

It is important that every citizen takes the following steps to protect themselves and their loved ones from new and emerging diseases:

Wash your hands often with soap and water or alcohol-based hand sanitizer
Sneeze and cough into your sleeve
Avoid touching your eyes, nose or mouth
Avoid contact with people who are sick
Stay home if you are sick
Increase cleaning and disinfection of high-touch surfaces like toilets, sink tap handles, doorknobs, countertops, etc. using regular household cleaners
Avoid sharing toothbrushes, eating utensils, drinks/water bottles and towels

Those who feel unwell and believe they have symptoms related to COVID-19 should contact York Region Public Health or Telehealth Ontario at 1-866-797-0000. For additional information and resources on COVID-19, visit York Region's website at york.ca/COVID19.