COVID-19

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COVID-19

Last updated: Sunday, March 29, 10:30 a.m.

The health and well-being of citizens, staff and visitors continues to be the City of Vaughan’s top priority.

The City of Vaughan is committed to keeping citizens informed in its ongoing efforts to respond to the global COVID-19 pandemic. To stay up to date on the latest updates as they happen, residents are encouraged to sign up for the City Update eNewsletter at vaughan.ca/CityUpdate and follow the City’s Twitter, Facebook and Instagram channels.

Many City services continue to be offered online or via telephone. For questions, contact Access Vaughan at 905-832-2281 or visit vaughan.ca or vaughanpl.info. Please check ahead for the latest update on City cancellations, postponements and disruptions.

The City of Vaughan continues to work closely with all levels of government to monitor the situation and to ensure people remain safe. The situation is evolving and new items will be assessed on a case-by-case basis.

To assist residents and businesses with the challenges presented by the global COVID-19 pandemic, the City has taken the following actions:

waived late penalty charge on interim property tax bills and extended the deadline for the Elderly Home-Owners Tax Assistance program
launched a Business Action Plan to help support and protect businesses, consumers and citizens

Service updates and adjustments

For up-to-date City news on COVID-19, subscribe to the City Update eNewsletter and read the City's various Media Releases. Various services have been updated or adjusted in response to COVID-19:

In addition, the following services have been adjusted:

What’s closed?

The following City facility closures and program cancellations will be in effect until Monday, April 6, 2020:

Vaughan City Hall
Joint Operations Centre
All community centre and library branches
All community centre permits/rentals, recreational and library programming, swimming pools, arenas and fitness facilities
Facilities in parks
All Council, committee and task force meetings up to and including Thursday, April 9
Vaughan Animal Shelter

For adoption information or other animal inquiries, contact Access Vaughan at 905-832-2281

City Playhouse Theatre
Tours at Fire Stations

Upcoming City-led events are being reviewed on a case-by-case basis. The following events are no longer taking place:

Earth Hour Vaughan on Saturday, March 28
Kleinburg Parking Strategy Drop-in Information and Feedback Session on Wednesday, April 1
Pesach at Garnet A. Williams Community Centre from Friday, April 3 to Wednesday, April 8
Animal Services Microchip and Rabies Clinic on Tuesday, April 7
City of Vaughan Volunteer Recognition Awards Ceremony on Wednesday, April 22
20-Minute Makeover on Wednesday, April 22
Mayor's Gala postponed to Wednesday, October 28

Please check the Events page at vaughan.ca for the latest updates about non-City led event cancellations.

York Region and the City of Vaughan support and are aligned with the Ontario government’s recommendation on the closure of private schools, churches and faith-based settings, licensed childcare centres and bars/restaurants, except those that can offer takeout or delivery.

What’s open?

The following services continue to operate without disruptions:

Fire and emergency response
Waste collection

NEW additional date for Double-Up Days for the weeks of March 24 or March 31 will be offered on regular collection days, allowing up to six items of garbage to be put out without tags.

Winter maintenance operations

Water/wastewater services
Parking and other ticket infractions online or over the phone
Access Vaughan contact centre (905-832-2281)
Economic and Cultural Development department frontline services via telephone, teleconference or online
Vaughan Public Libraries online services at vaughanpl.info

Read the public service announcement for more information.

Public spaces

Residents urged to take all precautions to protect themselves from COVID-19

All facilities within City parks are now closed to the public and should not be used. This includes playgrounds, sports fields, tennis and basketball courts, dog parks and any other facilities within City parks. Signage is being installed to reinforce the closures. Read the full PSA for more information.

Health and safety

It is important that every citizen takes the following steps to protect themselves and their loved ones from new and emerging diseases:

Wash your hands often with soap and water or alcohol-based hand sanitizer
Sneeze and cough into your sleeve
Avoid touching your eyes, nose or mouth
Avoid contact with people who are sick
Stay home if you are sick
Increase cleaning and disinfection of high-touch surfaces like toilets, sink tap handles, doorknobs, countertops, etc. using regular household cleaners
Avoid sharing toothbrushes, eating utensils, drinks/water bottles and towels

Those who feel unwell and believe they have symptoms related to COVID-19 should contact York Region Public Health or Telehealth Ontario at 1-866-797-0000. For additional information and resources on COVID-19, visit York Region's website at york.ca/COVID19.