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Effective May 2, Vaughan City Hall and the Vaughan Animal Shelter reopened to the public – the latest step in the City’s disciplined, responsible and measured approach to close and gradually reopen City facilities and amenities in response to the global COVID-19 pandemic.
When you visit Vaughan City Hall, you will be greeted at the Welcome Desk located on the main floor and directed to the appropriate location. All City facilities are cashless. However, payments in cash (exact amounts encouraged) will be accepted at Vaughan City Hall as part of the candidate nomination process, which runs until Friday, Aug. 19, for the 2022 municipal election.
As a reminder, the City has expanded and enhanced its online offerings throughout the past two years. Save yourself some time and the drive to City Hall – many services are available online!
Marriage ceremonies at Vaughan City Hall have also resumed – visit vaughan.ca/clerks for more information. Save yourself time and fill out a marriage licence application (PDF) before going to City Hall.
If you go to Vaughan City Hall, be mindful and exercise caution around construction in the atrium lobby and the west parking lot. There will be a temporary reduction of parking spaces and there may be added noise as work is underway. Visit vaughan.ca/DisruptionsandClosures for details.
The following amenities are OPEN:
RECREATION SERVICES
Fitness centres
More information: vaughan.ca/fitness
Swimming lessons
Visit vaughan.ca/swim for recreational swim times and fees.
There’s summer fun for everyone! Practice your badminton, pickleball and tennis swing. Draw, dance, play piano. Learn to code or construct robots. Bow to taekwondo. Unwind with pilates, tai chi and yoga. Get kindergarten ready learning math, reading, writing and science. Be a volunteer or build an online business. View programs in our new Summer Recreation eGuide.
If you require assistance accessing or creating an account call Service Vaughan at 905-832-2281 or email RecCSD@vaughan.ca. For more information on registered programs, refer to our Frequently Asked Questions webpage.
Summer camps
Registration for 2022 summer camps is now open at vaughan.perfectmind.com. Camp programming starts July 4.
VAUGHAN PUBLIC LIBRARIES
Please be advised the Mackenzie Health Vaughan Library will still require the use of masks and proof of vaccination as the branch is situated in Cortellucci Vaughan Hospital. This aligns with Provincial directives for institutions such as medical centres to keep these measures intact. Vending machines and study rooms are unavailable at this time. Visit Vaughan Public Libraries for more information.
Starting on May 3, 2022, with the Committee of Whole (1) meeting at 1 p.m., Committee and Council meetings will transition to a hybrid approach with both in-person and virtual options. Members of Council will have the option to attend in person or remotely.
There are several ways the public will be able to address Members of Council:
Individuals can continue to watch these meetings live at vaughan.ca/LiveCouncil.
WASTE COLLECTION
PPE and antigen kits belong in the garbage. Masks, gloves and kits cannot be recycled and are a biohazard. In response to the global COVID-19 pandemic, the City of Vaughan continues to modify and transition many services and programs online to support citizens and businesses. As part of this approach, the 2022 Waste Collection Schedule (PDF) has been redesigned and will be easily accessible online and in a condensed hard-copy version.
Residents can also receive customized notifications about their collections by downloading the Recycle Coach mobile app. For one-on-one video coaching on how to divert more materials into blue boxes and green bins, book a Waste-less Virtual Visit session by contacting 905-832-2281 or service@vaughan.ca.
Residents can purchase garbage tags, blue boxes and green bins online on Service Vaughan. A new temporary bin exchange program is also being offered, which allows residents to replace broken City blue boxes and green bins through home delivery.
PUBLIC WORKS SERVICES
The department has launched a pilot project using Quick Response (QR) Codes to alert staff about full garbage cans in select City parks. Residents can scan the code found on the garbage can using their smartphone to notify City staff when it is full and needs to be emptied. Regular waste collection of these bins continues, but the codes allow residents to alert the City when additional cleaning is required. These bins have smaller openings that help deter animals from getting inside as well as illegal household dumping.
BUILDING AND DEVELOPMENT
The City’s Building Standards department continues to provide essential city-building services such as building code enforcement, processing building permits, conducting inspections and issuing occupancy permits. The department has also launched a new digital permitting portal enabling citizens and building industry professionals to apply, track and pay for permits online. Discover the services at vaughan.ca/ServiceVaughan.
Additional online permitting options launched by the Development Engineering department for pools, grading for sheds, home additions and more can now be submitted and approved through the platform at vaughan.ca/ServiceVaughan.
DEVELOPMENT PLANNING
The City’s Development Planning and Vaughan Metropolitan Centre (VMC) teams have innovated their processes to ensure planning approvals and shovel-ready projects can move forward during the pandemic. These include new digital development applications, electronic-participation Pre-Application Consultations and virtual Heritage Vaughan and Design Review Panel meetings.
Several projects are underway that will guide development for intensification areas, such as the VMC, Vaughan Mills Centre and the Yonge Steeles Corridor, with a focus on safety, active transportation and sustainability. Work also continues on the Maple and Kleinburg-Nashville Heritage Conservation District Plan Reviews, as well as a heritage inventory update.
POLICY PLANNING AND ENVIRONMENTAL SUSTAINABILITY
Land use studies are also underway to guide the development of transit-supportive, complete communities in Vaughan. Current studies include the Promenade Centre Secondary Plan, Weston 7 Secondary Plan and supporting Transportation Master Plan, and Concord GO Centre Mobility Hub Study and supporting Transportation Master Plan. Various stakeholder and public feedback opportunities will continue to be explored throughout the process. For more information on these transformational City-building initiatives, visit vaughan.ca/PolicyPlanning.
BY-LAW AND COMPLIANCE, ENFORCEMENT SERVICES
Temporary outdoor patios: Only licensed Eating Establishments and Banquet Halls are eligible to receive a permit to operate a Temporary Outdoor Patio. To learn more, visit vaughan.ca/patios.
Ticket payments and disputes: Online payments of administrative monetary penalties, such as parking tickets, can be made via payvaughanticket.com. To arrange an alternative method of payment or schedule a dispute appointment, call 905-832-2281 within 15 days of receiving it. At the time of call, individuals will be asked their preferred option for a screening – phone or online. If an online screening is requested, an online form will be sent via email. Once completed, the Screenings Officer will review the information and inform the resident of the decision via email, in addition to any applicable next steps.
Parking permits: On-street, visitor and overnight parking permits can be obtained online at vaughan.ca/parking.
VAUGHAN ANIMAL SERVICES
Animal shelter is now open. animal.services@vaughan.ca.
Pet licensing: Vaughan pet licensing and tag purchases are also available online. For general information, please visit vaughan.ca/AnimalServices.
INTEGRITY COMMISSIONER AND LOBBYIST REGISTRAR
The Office of the Integrity Commissioner and Lobbyist Registrar continues to be open while maintaining health and safety best practices. Meetings will be scheduled by appointment only. Please email integrity.commissioner@vaughan.ca or call 905-832-2281, ext. 8314 weekdays between 9 a.m. and 5 p.m for further information.
BUSINESS SUPPORTS
Virtual programs and new services are being offered to further support local businesses, including:
OTHER SERVICES AND PROGRAMS FOR CITIZENS
Many services continue to be offered online or via telephone, including:
Phone: 1-866-797-0000
York Region Public HealthPhone: 1-800-361-5653
City-related matters:Phone: 905-832-2281
Vaccination-related matters:vaccination@vaughan.ca
Media requests:corpcomm@vaughan.ca