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Fitness centres and swimming pools are also closed effective Thursday, Dec. 30, and memberships have been automatically placed on a temporary hold and extended for the duration of the closure. Virtual recreational programming will continue uninterrupted. All outdoor amenities, including skating rinks and the City’s snowshoe loaner program, will continue to operate.
In addition, Vaughan Public Libraries (VPL) will temporarily close all Community Library branches as of Thursday, Dec. 30. Curbside pickup will be available every day from 1 p.m. to 5 p.m. VPL’s three Resource Libraries – Bathurst Clark, Civic Centre and Pierre Berton – will remain open with all safety protocols in place.
The following amenities are OPEN (users are reminded to follow all public health guidelines – including practising physical distancing and wearing a mask – when visiting these amenities). Please note, during winter months, some amenities are not maintained:
RECREATION SERVICES
More information for swimming: vaughan.ca/swim
Decisions around in-person winter recreational programming have not been made at this time and will be dependent on Omicron data and staffing resources. The City will offer virtual programs live streamed via Zoom beginning on Saturday, Jan. 15. Programs include: web development, Roblox, coding, programming and STEM programs; cooking; filmmaking and organizing digital photo collections; and education and music series for individuals with special needs, featuring one-on-one support. Pre-registration is required and can be done at vaughan.perfectmind.com.
VAUGHAN PUBLIC LIBRARIES
In addition, Vaughan Public Libraries (VPL) are temporarily closed. Curbside pickup will be available every day from 1 p.m. to 5 p.m. VPL’s three Resource Libraries – Bathurst Clark, Civic Centre and Pierre Berton – will remain open with all safety protocols in place. Visit Vaughan Public Libraries for more information.
WASTE COLLECTION
In response to the global COVID-19 pandemic, the City of Vaughan continues to modify and transition many services and programs online to support citizens and businesses. As part of this approach, the 2022 Waste Collection Schedule (PDF) has been redesigned and will be easily accessible online and in a condensed hard-copy version.
Residents can also receive customized notifications about their collections by downloading the Recycle Coach mobile app. For one-on-one video coaching on how to divert more materials into blue boxes and green bins, book a Waste-less Virtual Visit session by contacting 905-832-2281 or accessvaughan@vaughan.ca.
While the City’s Joint Operations Centre remains closed for in-person visits, residents can purchase garbage tags, blue boxes and green bins online on Service Vaughan. A new temporary bin exchange program is also being offered, which allows residents to replace broken City blue boxes and green bins through home delivery.
PUBLIC WORKS SERVICES
The department has launched a pilot project using Quick Response (QR) Codes to alert staff about full garbage cans in select City parks. Residents can scan the code found on the garbage can using their smartphone to notify City staff when it is full and needs to be emptied. Regular waste collection of these bins continues, but the codes allow residents to alert the City when additional cleaning is required. These bins have smaller openings that help deter animals from getting inside as well as illegal household dumping.
BUILDING AND DEVELOPMENT
The City’s Building Standards department continues to provide essential city-building services such as building code enforcement, processing building permits, conducting inspections and issuing occupancy permits. The department has also launched a new digital permitting portal enabling citizens and building industry professionals to apply, track and pay for permits online. Discover the services at vaughan.ca/ServiceVaughan.
Additional online permitting options launched by the Development Engineering department for pools, grading for sheds, home additions and more can now be submitted and approved through the platform at vaughan.ca/ServiceVaughan.
DEVELOPMENT PLANNING
The City’s Development Planning and Vaughan Metropolitan Centre (VMC) teams have innovated their processes to ensure planning approvals and shovel-ready projects can move forward during the pandemic. These include new digital development applications, electronic-participation Pre-Application Consultations and virtual Heritage Vaughan and Design Review Panel meetings.
Several projects are underway that will guide development for intensification areas, such as the VMC, Vaughan Mills Centre and the Yonge Steeles Corridor, with a focus on safety, active transportation and sustainability. Work also continues on the Maple and Kleinburg-Nashville Heritage Conservation District Plan Reviews, as well as a heritage inventory update.
POLICY PLANNING AND ENVIRONMENTAL SUSTAINABILITY
Land use studies are also underway to guide the development of transit-supportive, complete communities in Vaughan. Current studies include the Promenade Centre Secondary Plan, Weston 7 Secondary Plan and supporting Transportation Master Plan, and Concord GO Centre Mobility Hub Study and supporting Transportation Master Plan. Various stakeholder and public feedback opportunities will continue to be explored throughout the process. For more information on these transformational City-building initiatives, visit vaughan.ca/PolicyPlanning.
BY-LAW AND COMPLIANCE, ENFORCEMENT SERVICES
Temporary outdoor patios: Only licensed Eating Establishments and Banquet Halls are eligible to receive a permit to operate a Temporary Outdoor Patio. To learn more, visit vaughan.ca/patios.
Ticket payments and disputes: Online payments of administrative monetary penalties, such as parking tickets, can be made via payvaughanticket.com. To arrange an alternative method of payment or schedule a dispute appointment, call 905-832-2281 within 15 days of receiving it. At the time of call, individuals will be asked their preferred option for a screening – phone or online. If an online screening is requested, an online form will be sent via email. Once completed, the Screenings Officer will review the information and inform the resident of the decision via email, in addition to any applicable next steps.
Parking permits: On-street, visitor and overnight parking permits can be obtained online at vaughan.ca/parking.
VAUGHAN ANIMAL SERVICES
Animal shelter: The Vaughan Animal Services Shelter remains closed, with limited access for adoption and pet recovery services by appointment only. Book an appointment by contacting 905-832-2281 or animal.services@vaughan.ca.
Pet licensing: Vaughan pet licensing and tag purchases are also available online. For general information, please visit vaughan.ca/AnimalServices.
INTEGRITY COMMISSIONER AND LOBBYIST REGISTRAR
The Office of the Integrity Commissioner and Lobbyist Registrar will not be taking in-person meetings while Vaughan City Hall remains closed. To book a virtual meeting, email integrity.commissioner@vaughan.ca or call 905-832-2281, ext. 8314 on weekdays between 9 a.m. and 5 p.m.
BUSINESS SUPPORTS
Virtual programs and new services are being offered to further support local businesses, including:
OTHER SERVICES AND PROGRAMS FOR CITIZENS
Many services continue to be offered online or via telephone, including:
Call if you develop symptoms.Phone: 1-866-797-0000
York Region Public HealthPhone: 1-800-361-5653
City-related matters:Phone: 905-832-2281
Vaccination-related matters:vaccination@vaughan.ca
Media requests:corpcomm@vaughan.ca