Sign In
Normal Size Large Size Largest Size Switch Contrast Accessibility
City of Vaughan
Welcome to the City of Vaughan
Official Website.

QUICKMENU

Use the drop down arrow below to navigate through our site

Search
Advanced Search
  • Print Friendly Icon

Home > City Hall > Departments > Office of the Chief Information Officer > Digital Strategy
Digital Strategy - City of Vaughan
Page Content
 
 

The City of Vaughan’s Digital Strategy provides the foundation and framework to support corporate initiatives and the City’s desired future state to becoming a world class city.
 
Digital Strategy 1.0: The Vision 
The Vision for Vaughan's Digital Strategy was developed as a tool to assist the City of Vaughan's on its journey towards Digital Transformation. This tool highlights 6 pillars/key focus areas used to develop Vaughan’s themes and key objects.
 
Digital Strategy 2.0: #VaughanDigital
The City of Vaughan's Digital Strategy: #VaughanDigital defines how the City will interact with citizens digitally, including engagement, access to data and content, public connectivity, digital literacy, eServices and mobile apps, with a focus on Vaughan’s internal digital transformation.
 
#VaughanDigital Themes and Goals
To support the vision, the Digital Strategy introduces a set of Focus Areas and Goals. Because there are so many opportunities in the Digital realm, the City is choosing to focus on specific areas - which have been identified in Digital Strategy 1.0 and prioritized by Vaughan's Senior Management Team and staff.
 
Service Excellence Strategy: The City of Vaughan has refreshed its strategic plan to enhance our model and approach to Service Excellence. Ten key activities have been identified and they will be implemented by teams consisting of staff from across the organization, with support and co-ordination from the Office of Transformation and Strategy.
 
 
 

City of Vaughan's Digital Strategy in the Media

Digital Strategy for a Smart City
Municipal World Magazine - June 2017

CTO Download: Designing Digital Strategy to Empower Prosperity
EfficientGOV - February 2017

Intelligent City: City of Vaughan Digital Strategy
iHomes and Buildings Magazine (CABA) - Winter 2016

 

 Contact Information

 

Project Owner:
Frank Di Palma,
Chief Information Officer

​Phone:
905-832-2281

 

Location:
Vaughan City Hall,
Level 000
2141 Major Mackenzie Drive
Vaughan, ON   L6A 1T1
 

 

 Additional Resources

 
  • OCIO - Office of the Chief Information Officer
  • Office of Transformation and Strategy
  • Service Excellence
  • Digital Strategy 1.0: The Vision
  • Digital Strategy 2.0: #VaughanDigital
  • #VaughanDigital Themes + Goals
Page Content 2
Making Vaughan Better For People In Our Digital Age.
#VaughanDigital
 
 

City of Vaughan silhouette
© 2022 City of Vaughan. All Rights Reserved.​
  • NEWSROOM
  • CONTACT US
  • SITE MAP
  • PRIVACY STATEMENT AND TERMS OF USE
  • SUPPORT
  • ACCESSIBILITY
Accessible formats or communication supports are available upon request.