Digital Strategy

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Digital Strategy - City of Vaughan

The City of Vaughan’s Digital Strategy provides the foundation and framework to support corporate initiatives and the City’s desired future state to becoming a world class city.

Digital Strategy 1.0: The Vision
The Vision for Vaughan's Digital Strategy was developed as a tool to assist the City of Vaughan's on its journey towards Digital Transformation. This tool highlights 6 pillars/key focus areas used to develop Vaughan’s themes and key objects.

Digital Strategy 2.0: #VaughanDigital
The City of Vaughan's Digital Strategy: #VaughanDigital defines how the City will interact with citizens digitally, including engagement, access to data and content, public connectivity, digital literacy, eServices and mobile apps, with a focus on Vaughan’s internal digital transformation.

#VaughanDigital Themes and Goals
To support the vision, the Digital Strategy introduces a set of Focus Areas and Goals. Because there are so many opportunities in the Digital realm, the City is choosing to focus on specific areas - which have been identified in Digital Strategy 1.0 and prioritized by Vaughan's Senior Management Team and staff.

Service Excellence Strategy: The City of Vaughan has refreshed its strategic plan to enhance our model and approach to Service Excellence. Ten key activities have been identified and they will be implemented by teams consisting of staff from across the organization, with support and co-ordination from the Office of Transformation and Strategy.

City of Vaughan's Digital Strategy in the Media

Digital Strategy for a Smart City
Municipal World Magazine - June 2017

CTO Download: Designing Digital Strategy to Empower Prosperity
EfficientGOV - February 2017

Intelligent City: City of Vaughan Digital Strategy
iHomes and Buildings Magazine (CABA) - Winter 2016

Contact Information

Project Owner:
Frank Di Palma,
Chief Information Officer

Project Sponsor:
Jason Schmidt-Shoukri,
Deputy City Manager, Planning and Growth Management

Project Manager:
David Di Benedetto,
Office of the Chief Information Officer

Phone:
905-832-2281, ext.3604

Email:
david.dibenedetto@vaughan.ca

Location:
Vaughan City Hall,
Level 000
2141 Major Mackenzie Drive
Vaughan, ON L6A 1T1

Additional Resources

Making Vaughan Better For People In Our Digital Age.

#VaughanDigital