Frequently Asked Questions

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Home > City Hall > Departments > Office of the Chief Human Resources Officer > Frequently Asked Questions

Frequently Asked Questions

Below is a list of frequently asked questions for all jobs outside of Recreation Services jobs or Fire and Rescue Service jobs.

For questions relating to Recreation Services, visit the Rec Jobs page. For questions concerning Vaughan Fire and Rescue Service jobs, visit the Vaughan Firefighter Job Posting page.

For all other questions not listed below, please contact 905-832-2281.

Searching for a Position

How do I search for specific positions on the City’s website?

You can search for specific positions by visiting the Employment Opportunities page and choosing the job category you are interested in applying for.

How can I stay informed about new career opportunities at the City of Vaughan?

You may subscribe to career alerts and as soon as an opening matches your criteria, you will be notified by email with a link to view the opportunity. This career alert link will remain active for 90 days. You may unsubscribe from career alerts at any time by clicking on the unsubscribe link at the bottom of the registration page.

How frequent are job opportunities posted on the City’s website?

Job opportunities are posted on the City of Vaughan website on a regular basis. Please visit, Employment Opportunities frequently to review any new positions. You may also subscribe for career alerts to be notified when a new job is posted.

Applying for a Position

How do I apply for a position at City of Vaughan?
All applications must be completed online. To get started for all jobs outside of Recreation Services or firefighting jobs, please visit the City's Employment Opportunities and choose "Employment Opportunities."

Please keep in mind that only resumés received through our online application system will be considered and note that due to high volumes of applications received, only candidates being considered further will be contacted.

How do I apply for recreation, part-time, seasonal or firefighter jobs?

Visit the Recreation Part-time and Seasonal Employment or Vaughan Fire and Rescue Service job posting pages for available opportunities.

Do I need to create a job profile to apply for a position?

Yes. In order to apply for a position, you must first create a job profile. Access the My Profile page and follow the steps for creating or updating your profile. Your information will be saved in the system and you only have to create a job profile once. You may update your job profile at any time.

Can I apply for more than one position at a time?

Yes. The City encourages you to apply to any job posting that meets your skills, education and professional experience. Each position will have to be applied to individually.

Did you receive my resumé?

After you submit your resumé online, you will receive an email to confirm that we received it and that your information is now in the system. If you do not receive a confirmation email, please reapply online.

You may also log into your applicant profile and view the jobs you have applied to in “My Jobs” located on the left side of the screen under Related Links.

How will I be contacted if selected for an interview?

The City of Vaughan uses email to communicate with all applicants for open job competitions. Please ensure your applicant profile is kept up to date with current contact information and your email address that is checked regularly.

Will I be notified if I am not selected for an interview?

Due to the high volume of applications received, only candidates selected for interviews will be contacted.

If I am selected for an interview and require an accommodation, who do I speak to?

The City of Vaughan is an equal opportunity employer and is committed to providing accommodations for people with disabilities. If you are invited to participate in an interview and require an accommodation as a result of a disability, please advise the HR Representative who contacted you as soon as possible and they will work with you to meet your needs.

The City strives to meet the needs of people with disabilities in a timely manner by preventing and removing barriers to accessibility, and supporting the goals of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). For more information, see Accessibility and Diversity.

What time does a job posting close?

The closing date for a job competition can be found on each individual job posting. Applications must be submitted before 11:59 p.m. EST on the day the posting closes.

How long are resumés kept on file?
Resumés are kept on file for six months from the date of submission.

Who do I contact if I need technical help with submitting my resumé
If you experience technical difficulties with creating a profile or applying, please call 1-877-427-7717 Monday to Friday from 8 a.m. to 8 p.m. or email helpdesk.njoyn@cgi.com.

My Profile

How can I upload my resumé?

You can upload your resumé or other documents through the My Document page upon logging in. There are three ways to upload documents:

1. Using local files from your own operating system

2. Using an online storage of your choice

When uploading documents, you need to define the type of document that you are uploading (e.g. resumé, cover letter). You will require a profile to upload documents.

I can’t log onto my profile. I receive an invalid password or authorized users only message. What do I do?

Click on "Forgot your password?" above the log-in button. Enter your email address in the field provided, and click "Send." An email containing the reset password link will be sent automatically to the email address provided.

If you are still experiencing problems, please contact Candidate Technical Support at:

candidate.njoynhelp@cgi.com or 1-877-427-7717. Hours of operation are Monday to Friday 8 a.m. to 8 p.m., EST (except statutory holidays).

After a Successful Interview

What happens if I get the job?

After completing the interview process, you will receive notice if you are the successful candidate. You can expect a call or email with details about your scheduled start date and the documentation you will need to fill out.

What happens on my first day?

Your manager and HR representative will provide any necessary support and help in getting you oriented with your team and your new workstation.

Within your first few months, you will be invited to attend a new employee orientation session where you will learn about the City and have the opportunity to network with other new employees.

How will the City ensure my health and safety on the job?

The City of Vaughan puts employee health, safety and wellness first. All strategies, programs and services are aimed at:

preventing employee injury and illness.
supporting employees through any disabilities.
providing expertise in occupational illness and injury prevention.

Efforts are made to ensure that employees are equipped with the tools and information they need to work in a safe and healthy manner by conducting mandatory workplace health and safety training (PDF).

Contact Information

Office of the Chief Human Resources Officer

Phone: 905-832-2281

Fax: 905-832-8575

Email: humanresources@vaughan.ca

Location:
Vaughan City Hall, Level 100
2141 Major Mackenzie Dr.
Vaughan, ON L6A 1T1